Note: See “System” on page 94 to determine which components should be replaced by a field service technician.Error code/symptom FRU/action1962(Drive does not contain a valid bootsector)1. Verify that a startable operating system is installed.2. Run diagnostics.3. Hard disk drive.4. SCSI storage expansion unit.5. System board.2400(Video controller test failure) 1. Verify that the keyboard/mouse/video select button LED on thefront of the blade server is on, indicating that the blade server isconnected to the shared BladeCenter monitor.2. Verify that the monitor is connected correctly to the BladeCenter unit.3. Video adapter (if installed).4. System board.2462(Video memory configuration error) 1. Verify that the keyboard/mouse/video select button LED on thefront of the blade server is on, indicating that the blade server isconnected to the shared BladeCenter monitor.2. Verify that the monitor is connected correctly to the BladeCenter unit.3. Video adapter (if installed).4. System board.5962(IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program.2. CD-ROM drive.3. CD-ROM power cable.4. IDE cable.5. System board.6. Battery.8603(Pointing-device error) 1. Pointing device2. System board0001200(Machine check architecture error) 1. Microprocessor 12. Optional microprocessor 23. System board00012000(Microprocessor machine check) 1. Microprocessor2. System board00019501(Microprocessor 1 is not functioning -check VRM and microprocessor LEDs)1. Microprocessor 12. System board00019502(Microprocessor 2 is not functioning –check VRM and microprocessor LEDs)1. Microprocessor 22. System board00019701(Microprocessor 1 failed) 1. Microprocessor 12. System board00019702(Microprocessor 2 failed) 1. Microprocessor 22. System board00151200(microprocessor machine check) 1. Run the Configuration/Setup Utility program.2. Microprocessor (check error LED for failing microprocessor).3. System board.74 BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide
