IBM BladeCenter HS20 Type 8832 Maintenance And Troubleshooting Manual

Also see for eServer BladeCenter HS20 Type 8832: Setup guide Installation and user guide Problem determination and service guide

Contents

Note: See “System” on page 94 to determine which components should be replaced by a field service technician.Error code/symptom FRU/action005-XXX-000(Failed video test) v System board030-XXX-000(Failed internal SCSI interface test) 1. SCSI storage expansion unit2. System board035-XXX-099 1. No adapters were found.2. If adapter is installed re-check connection.075-XXX-000(Failed power supply test) v Power supply089-XXX-001(Failed microprocessor test) 1. Microprocessor 12. System board089-XXX-002(Failed optional microprocessor test) 1. Optional microprocessor 22. System board165-060-000 (Service Processor: ASM maybe busy) 1. Rerun the diagnostic test.2. Fix other error conditions that may be keeping ASM busy. Refer tothe error log and diagnostic panel.3. Power down blade server and reseat it in chassis.4. System board.165-198-000 (Service Processor: Aborted) 1. Rerun the diagnostic test2. Fix other error conditions that may be keeping ASM busy. Refer tothe error log and diagnostic panel.3. Power down blade server and reseat it in chassis.4. System board.165-201-000 (Service Processor: Failed) 1. Power down blade server and reseat it in chassis.2. System board.165-330-000 (Service Processor: Failed) v Update to the latest ROM diagnostic level and retry.165-342-000 (Service Processor: Failed) 1. Ensure latest firmware levels for ASM and BIOS are installed.2. Power down blade server and reseat it in chassis.3. System board.166-198-000 System Management:Aborted(Unable to communicate with ASM. It maybe busy. Run the test again.)1. Run the diagnostic test again.2. Correct other error conditions and retry. These include other failedsystem management tests and items logged in the System ErrorLog of the management module.3. Power down blade server and reseat it in chassis.4. System board.166-201-001 System Management: Failed(I2C bus error(s) See SERVPROC andDIAGS entries in event log.)1. DIMMs2. System board166-201-002 System Management: Failed(I2C bus error(s) See SERVPROC andDIAGS entries in event log.)1. Reseat I2C cable between the operator information card andthe system board.2. Operator information card.3. System board.Chapter 8. Symptom-to-FRU index 69