IBM BladeCenter HS20 Type 8832 Maintenance And Troubleshooting Manual

Also see for eServer BladeCenter HS20 Type 8832: Setup guide Installation and user guide Problem determination and service guide

Contents

ContentsAbout this manual . . . . . . . . . . . . . . . . . . . . . . . iiiImportant safety information . . . . . . . . . . . . . . . . . . . . iiiOnline support . . . . . . . . . . . . . . . . . . . . . . . . . iiiChapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1Related documentation . . . . . . . . . . . . . . . . . . . . . . 4Features and specifications . . . . . . . . . . . . . . . . . . . . . 5BladeCenter HS20 specifications for non-NEBS/ETSI environments . . . . . 5BladeCenter HS20 specifications for NEBS/ETSI environments . . . . . . 6Notices and statements used in this book . . . . . . . . . . . . . . . 7Chapter 2. Blade server power, controls, and indicators . . . . . . . . . 9Turning on the blade server. . . . . . . . . . . . . . . . . . . . . 9Turning off the blade server. . . . . . . . . . . . . . . . . . . . . 9Blade server controls and LEDs . . . . . . . . . . . . . . . . . . 10Chapter 3. Configuration. . . . . . . . . . . . . . . . . . . . . 13Using the Configuration/Setup Utility program . . . . . . . . . . . . . 14Starting the Configuration/Setup Utility program . . . . . . . . . . . . 14Configuration/Setup Utility menu choices . . . . . . . . . . . . . . 14ServerGuide Setup and Installation CD . . . . . . . . . . . . . . . 14Installing the operating system without ServerGuide . . . . . . . . . . 15Using passwords . . . . . . . . . . . . . . . . . . . . . . . 15Starting the PXE boot agent utility program . . . . . . . . . . . . . . 15Firmware updates . . . . . . . . . . . . . . . . . . . . . . . . 16Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . . 17Blade server Ethernet controller enumeration . . . . . . . . . . . . . . 18Configuring an IDE RAID . . . . . . . . . . . . . . . . . . . . . 18Chapter 4. Diagnostics . . . . . . . . . . . . . . . . . . . . . 19General checkout . . . . . . . . . . . . . . . . . . . . . . . . 19Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . 20POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21POST error logs . . . . . . . . . . . . . . . . . . . . . . . 21Viewing error logs from the Configuration/Setup Utility program . . . . . . 21Diagnostic programs and error messages . . . . . . . . . . . . . . . 21Starting the diagnostic programs . . . . . . . . . . . . . . . . . 22Viewing the test log . . . . . . . . . . . . . . . . . . . . . . 23Diagnostic error message tables . . . . . . . . . . . . . . . . . 23Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . 23Error symptom charts . . . . . . . . . . . . . . . . . . . . . 23Small computer system interface messages . . . . . . . . . . . . . 24Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . 24Memory errors . . . . . . . . . . . . . . . . . . . . . . . . . 25Recovering the BIOS code . . . . . . . . . . . . . . . . . . . . 25Chapter 5. Customer replacement units . . . . . . . . . . . . . . . 27Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 27System reliability considerations . . . . . . . . . . . . . . . . . 27Handling static-sensitive devices . . . . . . . . . . . . . . . . . 27Major components of the blade server . . . . . . . . . . . . . . . . 28Replacing the blade server in the BladeCenter unit . . . . . . . . . . . 29Removing the blade server from the BladeCenter unit . . . . . . . . . 29© Copyright IBM Corp. 2003 v