NEC Express 5800/120Eh N8100 SERIES User Manual

Contents

viiChapter 8 Troubleshooting ........................................................................................... 8-1System Viewers ............................................................................................................................8-2Lamps ...........................................................................................................................................8-3POWER/SLEEP Lamp.............................................................................................................8-4Access Lamps...........................................................................................................................8-4DISK Access Lamp ..................................................................................................................8-4LINK/ACT Lamp .....................................................................................................................8-41000/100/10 Lamp ...................................................................................................................8-5100/10 Lamp ............................................................................................................................8-5Hard Disk Drive Lamp .............................................................................................................8-5Error Messages .............................................................................................................................8-7Error Messages after Power-on ................................................................................................8-7POST Error Messages ..............................................................................................................8-8Beep Codes.............................................................................................................................8-11Solving Problems........................................................................................................................8-12Problems with NEC Express Server.......................................................................................8-12Problems with Windows Server 2003 x64 Editions ...............................................................8-16Problems with Windows Server 2003 R2...............................................................................8-17Problems with Windows Server 2003 ....................................................................................8-18Problems with NEC EXPRESSBUILDER ............................................................................8-21Problems with Express Setup .................................................................................................8-22Problems with Disk Array Configuration...............................................................................8-25Problems with Master Control Menu .....................................................................................8-26Collecting Event Log .............................................................................................................8-26Collect Configuration Information .........................................................................................8-27Collecting Dr. Watson Diagnostic Information ......................................................................8-27Memory Dump .......................................................................................................................8-27Off-line Maintenance Utility ......................................................................................................8-28Starting the Off-line Maintenance Utility...............................................................................8-28Features of Off-line Maintenance Utility ...............................................................................8-29Resetting the Server....................................................................................................................8-30Forced Shutdown........................................................................................................................8-30Chapter 9 Upgrading Your Server ................................................................................ 9-1Safety Notes..................................................................................................................................9-2Static Precautions .........................................................................................................................9-3Preparing for Installation and Removal ........................................................................................9-4Installation or Removal Procedure ...............................................................................................9-5Left Side Cover ........................................................................................................................9-5Front Mask ...............................................................................................................................9-83.5-inch Hard Disk Drive (SAS Model).................................................................................9-103.5-inch Hard Disk Drive (SATA Model)...............................................................................9-17PCI Board...............................................................................................................................9-23DIMM ....................................................................................................................................9-33Processor (CPU).....................................................................................................................9-42File Device .............................................................................................................................9-48Additional HDD Cage............................................................................................................9-54