Message Waiting Indication Interworking with DMS Page 1255 of 1814International ISDN PRI Feature description and administrationMulti-Tenant ServiceMeridian Mail Phase 8 supports Multi-Tenant Service. Tenants from thesame customer can use one or more Message Center servers. Tenants fromdifferent customers cannot use the same Meridian Mail. The customercontrols tenant access to MWI using the sets that belong to the tenant.Network Message Services, Meridian MailAlthough the Facility message for MWI uses a different TCAP format fromthat used for NMS, the functions continue to operate.DCH Error MonitoringThe DCH Error Monitoring monitors ISDN messages on a per feature basis.If the MWI RCAP for the D-channel is added or deleted in LD 17, DCH ErrorMonitoring will work properly for the NMS feature when the D-channelmessage monitoring is disabled and then enabled.Trunk Optimization Before AnswerThere is no Trunk Optimization when the call is redirected to DMS oranswered by Meridian Mail. This applies to applications such as AutoAttendant.AML Link RecoveryAML Link Recovery redirects the calls to the ACD queue of the ACD NightForward DN when the AML link goes down. This recovery is also availablefor calls in the Meridian Mail ACD queue on Meridian 1 when the AML linkgoes down.Feature packagingThe package requirements for Message Waiting Indication (MWI) aredifferent for each node. The following packages are required for an MWIoriginating node:• End-to-End Signaling (EES) package 10;• Basic ACD (BACD) package 40;• ACD package A (ACDA) package 45;• Message Center (MWC) package 46;• ISDN Signaling (ISDN) package 145;
