2 Chapter 1: Overview553-3211-510 Standard 1.0 October 1998Customer Controlled RoutingThe Customer Controlled Routing (CCR) application provides a scriptinginterface, through which you can control the handling and treatment forcalls that come through the Meridian 1 system.You can install either the large version of CCR or the small version but notboth versions. Small CCR supports twenty active script associations atmost; Large CCR supports as many as 240 active associations.Meridian LinkThe Meridian Link application is a communications facility between a hostcomputer and a Meridian 1 system. Optionally, the Meridian Linkapplication also provides an interface between the Meridian 1 system andMeridian Mail for voice processing.Meridian 1 utilitiesYou can use the X11 input/output programs listed below for configuringand maintaining the Application Module Link (AML). You can also use theprograms for configuring telephones, Automatic Call Distribution (ACD),routes, and trunks.Note: For basic application configuration, see the MeridianLink/Customer Controlled Routing Installation and Upgrade Guide(NTP 553-3202-210). Further information can be found in theX11 Input/Output Guide (NTP 553-3001-400).• LD2: Traffic report control program• LD10: Single-line telephone administration; it configures500/2500-type telephones• LD11: Multiline telephone administration; it configures multiline anddigital telephones• LD14: Trunk administration; it configures trunks• LD15: Customer data block; it configures customer-wide options• LD16: Trunk routes; it configures routes