Oki MB461 Maintenance Manual

Also see for MB461MFP: Setup guide User manual Material safety data sheet User manual User manual

Contents

Oki MB461 Maintenance Manual Manual pdf 224 page image

Oki Data CONFIDENTIAL44871001TH Rev.6 8-328. TROUBLESHOOTING PROCEDURES8.5.2 Service Call ListDisplay Cause Error details MeasurePower OFF/ON002 : Error～005 : ErrorCPUExceptionIs the error display providedagain?YesTurn off and on theMFP.Replace the CU/PU board.Inspection isrequired.024 : ErrorKanji FontErrorInspection isrequired.030 : ErrorCU RAMCheck ErrorIs the error display providedagain?YesTurn off and on theMFP.Replace the CU/ PUboard.Inspection isrequired.040 : ErrorCU EEPROMerrorIs the error display providedagain?YesTurn off and on the MFP.Replace the CU/ PUboard.Inspection isrequired.042 : Error043 : Error.045 : ErrorFlashmemory filesystem errorAccessing the flash ROMdirectly mounted on the CU/PU board failed.Turn off and on theMFP.Replace the CU/ PUboard.Inspection isrequired.049 : ErrorCU EngineType MismatchResolution of a LED head asopposed to a unit model ismismatch.For MB451, MB451w:When this Error occurafter replacing to thenew Board 98M,update the firmwareaccording to Chapter9.3.5.Power OFF/ON054 : ErrorAcommunicationerror of thescanner unitA communication errorwas detected between theController and scanner unit.Record a valuedisplayed far right at thebottom of LCD and turnon the power unit again.Power OFF/ON057 : ErrorThe timeoutof commandcommunicationof the scannerThe timeout of commandcommunication was detectedbetween the Controller andscanner unit (A sub codeindicates a cause).01: There is no ACK for acommand to start scanning.02: There is no ACK for acommand to cancel scanning.03: There is no ACK for acommand to cancel SU.Record a valuedisplayed far right atthe bottom of LCD andturn off/on the powerunit.Display Cause Error details MeasurePower OFF/ON058 : ErrorAn error ofthe scannercontrollingareaAn internal error wasdetected in the scannercontrolling area oftheController.Record a valuedisplayed far right atthe bottom of LCD andturn off/on the powerunit.Power OFF/ON062 : ErrorUSB DriverErrorInspection isrequired.064 : ErrorSD CardMissing ErrorIs a SD Card installed in theunit, properly?No Reinstall the SD card.Inspection isrequired.069 : ErrorNIC ChipErrorPower OFF/ON070 : ErrorPostScripterrorError is deteced inside thepostscript coreTake note of the addressthat is displayed onLCD.Turn off and on the MFP.Power OFF/ON072 : Error *.Engineinterface erroror PU-CUinterface errorIs the CU/PU board installedproperly?NoYesReinstall the CU/ PUboard properly.Replace the CU/ PUboard.Power OFF/ON073 : Error **Video error.An error wasdetected inexpandingimage data (aninvalid datawas received)Is the CU/PU board installedproperly?Does the error occur again?NoYesYesReinstall it properly.Change the PC to ahigh-specification oneor decrease theresolution, andperform printing again.Replace the CU/ PUboard.Replace the interfacecable.Reinstall the PCprinter driver.Is the CU/PU board installedproperly?Does the error occur again?Does the error depend onprint data?NoYesYesNoYesReinstall it properly.Perform printing again.Print other data.Replace the CU/PUboard.Ask design people toanalyze the data.