Oki Data CONFIDENTIAL44871001TH Rev.6 8-728. TROUBLESHOOTING PROCEDURES*1 : Check once again whether the SSID, security setting, and an encrypting key of the wireless LANaccess point are same as the settings of this device. When any one of settings is different, the devicecannot be connected to the wireless LAN access point.Check that a WEP key index of the wireless LAN access point is 1 when the security settings of thewireless LAN access point are WEP. When a WEP key index of the wireless LAN access point is not 1,it can not communicate with this device.When a time-out error is displayed after automatic setting (WPS-PBC/PIN) execution, the connectionsetting with the wireless LAN access point is not completed in time.Start WPS of the wireless LAN access point as soon as you start WPS of this device. (It is no problemthat you start WPS of the wireless LAN access point first. )When an overlap error is displayed after automatic setting (WPS-PBC) execution, there is a devicecarrying out WPS in others. Carry out WPS again after a while.8.5.10 Wireless Troubleshooting(1) Cannot print through Wireless Network.Confirmation Items Confirmation Tasks Action at NG(1) Check Network Connection setting.Check Network Connection isWireless not Wired.Print out the network information.Check Network Connectionsetting is Wireless.Set Wireless setting byManual Setup or AutoSetup (WPS) to connectto wireless accesspoint.Network Connectionsetting switches fromWired to Wireless.(2) Check the connection to the wireless LAN access point.Check that the wireless LANsetting is right and the deviceis connecting to the wirelessLAN access point.Check the panel of the device,and Check whether the status(“Not connected to wirelessaccess point.”) has occurred.*1Check the panel of the device,and Check whether thestatus (“Wireless settings areincomplete.”) has occurred.The settings of SSID,the security setting,the encryption key, andthe certificate, etc. areinsufficient. Please setall necessary settings.(3) Check whether it is possible to communicate by way of wireless LAN.Check whether it is possibleto communicate via wirelessLAN.Please refer to Network Troubleshooting for Checkation Tasksand Action at NG.Moreover, when wireless security is set to "WEP", theconnection to wireless LAN access point might not be able tobe communicated though does. Set it to the security setting ofwireless LAN access point additionally again.
