72 DBS 576 (USA), issued January 1999 576-20-700Chapter 3. System Features Section 700 - OperationAnswer Supervision for Voice MailDescriptionThis feature allows the DBS 576 to send an answer signal to third-party Voice Mail systems.Without this feature a third-party Voice Mail cannot receive a signal indicating that a DBS DBS 576extension has answered. In other words, to determine that the extension has answered, the Voice Mailsystem would have to wait until the extension stops receiving ringback tone. As a result, waiting forthe ringback to stop often delays connection times for calls from Voice Mail to extensions. By sendingan answer signal, this feature provides quicker response time between the DBS 576 and the VoiceMail system.Hardware Requirements• AEC PortRelated Programming• FF1-0 23: Voice Mail Answer Supervision ID Code• FF3-0: SLT Voice Mail Connection• FF1-101: DTMF ON/OFF Pattern 2Considerations• The digits used for the answer signal code are determined by the requirements of the Voice Mailsystem.• The answer code may be up to 4 characters and consist of the characters 0 - 9, *, #, and pause.• If the called extension does not answer and is forwarded to Voice Mail, the DBS 576 sends a CallForward ID code back to the Voice Mail system.• During transmission of the answer signal code, other DTMF digits and functions from the DBS576 extension are ignored.• The Voice Mail port must be assigned as a Voice Mail port connection.• The DTMF pattern is set as pattern 2.Call Forward ID Code for Voice MailCall Forward ID Code for Voice Mail allows you to call forward to a third-party Voice Mail system.The ID Code sends the digits that are required by the Voice Mail to identify the System extension.OperationTo set a Call Forward ID Code for Voice Mail:Action Result1. Go offhook or press ON/OFF key.2. Dial the Call Forward ID Code (default = 715). Enter V.M. ID displays3. Enter the ID code required by voice mail (see your voicemail manual). Usually this is the extension number.4. Press the HOLD key. Stored V.M. ID displays5. Go onhook or press ON/OFF key.
