CUSTOMISING THE SYSTEM92 Installation Manual5.2.7 Mailbox GroupsThis program allows a message to be delivered to several mailboxes at the same time. Themessage activates the message waiting lamps on all of the proprietary telephones. Thesemailboxes may be assembled into a list called a System Group Distribution List. A voice labelcan be recorded for each System Group Distribution List; this is done by the Message Manager(see D6 RECORDING MESSAGES.) There are 20 groups available, and each group list canhave up to 20 entries each.To establish a mailbox group:1. From the System Administration Top Menu, Type [1-5-1-1-1] (Program - SystemParameter - System Group Assignment - Mailbox Group - Enter).2. Assign a list number to the Mailbox Group. This number can be from 2-5 digits (same asmailbox numbers.) It has to be an unused number. In other words, the number assigned tothis group cannot be the same as another System Group Distribution List number ormailbox number. For example, we'll use the number 150.There are 2 ways to use a System Group Distribution List:Option A:For inside messages: The System Group Distribution List number can be designed sothat any subscriber can Press [2] to deliver a message, then enter the list number, whichis [150] in this example. The message is delivered to all specified mailboxes.Option B:For outside messages: The System Group Distribution List number can be designed asa custom greeting for incoming callers. For instance, the greeting might be: "To leave amessage for the parts section, press 3." The digit "3" would be assigned to SystemGroup Distribution List number 150 in Custom Service Setting.Each message waiting lamp will remain on until the message is cleared from theindividual extension.5.2.8 Extension GroupsAn extension group places several extensions into the same mailbox. These extensions may beassembled into a list called an Extension Group. The extensions in the group cannot have apersonal mailbox! When a message is left in this mailbox, it lights all of the message waitinglamps of the phones that are in this group. There are 20 groups available, and each group canhave up to 20 entries each.When a message is left for the extension group, it will light the message waiting lamps on eachphone. The first person that retrieves the call cancels the message waiting lamp on the otherphones. Extension groups work well in areas where the call would not be intended for a specificperson (for example, a parts centre, or a technical support group).
