Section 700 - Operation Chapter 5. Key Telephone FeaturesICX-40-700 ICX (International) issued December 1999 5-23OperationTo use Trunk (Exchange Line) Group Pickup:Trunk (Exchange Line) Direct PickupTrunk (Exchange Line) Direct Pickup allows you to answer calls ringing on a specific exchange linenumber.OperationTo use Trunk (Exchange Line) Direct Pickup:Considerations• Calls in Exclusive Hold cannot be picked up.Call TransferDescriptionThe system allows you to transfer calls to either another extension or to an outside number. Thetransferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature totransfer a call to a busy extension.)Supervised TransferWhen completing a supervised transfer, the transferring party remains on the line until the third partyanswers, then he/she announces the call.Action Result1. Lift the handset or press the ON/OFF key. Intercom dial tone2. Enter the Trunk (Exchange Line) Group Pickup code(default = 709(UK/HK) or 709#).Extension number or outside phone num-ber displays3. Complete the call and replace the handset or press the ON/OFF key.Action Result1. Lift the handset or press the ON/OFF key. Intercom dial tone2. Enter the Trunk (Exchange Line) Direct Pickup code(default = *0).3. Dial the number of the ringing or holding (system)exchange line.Outside number displays4. Complete the call and replace the handset or press the ON/OFF key.