Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

To enter an account code before placing the call:• Press your ACC key or dial 47.• Dial the account code or bin number.• You will receive a confirmation tone and display.• When prompted dial a trunk or trunk group (i.e. 9) and the telephone numberto call.To enter an account code by interrupting the conversation:• While on an outside call press the ACC key or press TRANSFER followed by47.• Dial the account number or bin number (if you are entering an account codeyou will need to press your ACC key or right soft key to finalize the entry)NOTE: If you make an error simply repeat the procedure with the correct code.Only the most recent account code dialed will be recorded.LOCKING YOUR KEYSETYou can lock your keyset to control misuse of your phone while you are away. Youcan unlock it when you return. Your default station passcode is 1234.• While on-hook, press TRANSFER and then dial 100.• Dial your four digit station passcode.• Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock.• Press TRANSFER to store your selection.Note*: When 911 is programmed, 911 emergency dialing is allowed for a LOCKEDOUTGOING station.MANUAL SIGNALLINGUse this feature when you want to send a brief 500ms ring burst to another sta-tion, regardless of the status of your phone (on-hook, off-hook, handsfree, DND, orringing).41To transfer a call to a Boss in DND:• Press the TRANSFER button followed by the BOSS button.• Wait for the BOSS to answer, then announce the call and hang up to completethe transfer OR• Hang up to complete a blind transfer after pressing the BOSS button.EXECUTIVE DIVERTWhen the executive station is in the DIVERT mode all of his/her calls will ring thesecretary station.• Press the DIVERT button to pass a call while ringing.To transfer all calls to the Secretary:• Press the DIVERT button while the phone is idle.The LED will be lit and all callswill ring the secretary.The secretary can call the BOSS in the DIVERT mode but all other users will ring thesecretary (the secretary can override the boss’ DIVERT).GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may wantother people to hear the distant party’s voice over the speaker:• Press the LISTEN button to turn on the speaker.The microphone is not in use,so the distant party does not hear other parties present in your office.• Press LISTEN again to turn the speaker off and resume private conversation.• Repeat if necessary.NOTE: Depending on speaker volume and the acoustics of your office, it may beadvisable to turn the group listening feature off before hanging up. This will elim-inate a momentary squeal.ACCOUNT CODESWhen enabled, your system allows calls to be charged to different accounts. Youcan enter account codes either by dialing the full code, by entering an accountcode “bin number”, or by pressing your ACC key if one is assigned. Bin numbers area 3 digit short code that will automatically insert the appropriate account code.Account codes may be a maximum of 12 digits (# may be used); if the accountcode is to be less than 12 characters you may end the code by pressing or theright soft key. The type of code used is determined by your telephone systemadministrator. Codes can be entered before or during a call as follows:400UNLOCKED1LOCKED OUTGOINGHold Button LED Flashes2LOCKED ALL CALLSHold Button LED SolidMake outside calls YES NOACCESS DENIED NOReceive outside calls YES YES NOMake intercom calls YES YES NOReceive intercom calls YES YES NOMake 911 calls YES YES * NO