Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

66Samsung VoicemailThis section describes how to setup and use the various features available to aSubscriber. A Subscriber is a person that has been authorized access to the vari-ous features and services available in the Samsung Voicemail. Please review thissection carefully before you use your Authorized Features and Services, known asSubscriber Services.Voicemail is one of the Subscriber Services available. Your voicemail box has thecapability of storing private messages, and offers a number of options for sendingor redirecting messages as well as provides several ways to notify you of newmessages.Another very common Subscriber Service is Access Manager.This allows you con-trol over when and where you receive your calls as well as what to speak to yourcallers in the event you are unable to speak to them directly. The ‘events’ arereferred to as “Call Conditions”. No-Answer, Busy, and Blocked are the most com-monly used Call Conditions.This guide can be used by Subscribers from within the office or from telephonesoutside the office. The basic operation is the same, but the access method will bedifferent. See the Subscriber Services Menu Diagram for more details.Note that some features and prompts detailed here may not be available to allSubscribers. See your System Administrator if you have questions about featureavailability.67ACCESSING YOUR MAILBOX[Also known as Subscriber Services Menu]Inside Callers [Subscriber logging in from their Desk]• Dial the voicemail access number or press the key assigned to ringthe voicemail [VMMSG].• Enter your personal password when prompted (the default password is0000).Outside Callers [Subscribers calling from Cell Phones or outside of theoffice environment]• Dial the phone number that will be answered by the voicemail. The maingreeting will answer.• At the main greeting dial [#] plus your Subscriber (or mailbox) number(Subscriber and Mailbox numbers will usually match your extension number).• Enter your personal password when prompted (the default password is0000).Access your Subscriber Services (or Mailbox) from a Stationother than your Own (or checking a mailbox associated with adifferent station)• Press the [VMMSG] key or dial the voicemail group number. You will beprompted to enter a password.• Press []. This will take you to the Main Auto Attendant Menu.• Press [#] plus the Subscriber number of your choice. You will be prompted toenter you password.At this point the inside and outside callers follow the same instructions. You willhear a message stating the number of messages left in your mailbox.You will thenhear the Subscriber Services Menu with the following options:1 Listen to New Messages - See Listening to your Message.2 Record and Send Message - See Sending Messages.3 Review Saved Messages - See Listening to your Message.4 Access Manager - See Access Manager.5 Personal Greetings - See Personal Greetings.6 Mailbox Administration - See Mailbox Administration.# Personal Services - See Personal Services. Return to Main Menu.