Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

GETTING STARTEDUsing your new Samsung Voicemail Subscriber Services is as simple as followinga few simple spoken instructions. First time users should read this section as atutorial. You should start with the following steps:• Access your Subscriber Services Menu - You already know how to do this.From the Subscriber Services Menu:• Record a Primary/No-Answer Personal Greeting. Dial [5][1].• Record a Mailbox Greeting. Dial [5][7].• Change your access code (Password). Dial [#][7][1].• Record your name. Dial [#][7][2].• Enter your directory name. Dial [#][7][3].After you have completed the steps above your Subscriber Services are set up andready to use.LISTEN TO YOUR MESSAGESIf there are new messages in your mailbox your [VMMSG] key will be lit. Call theSamsung Voicemail by pressing this key, and when prompted enter your pass-word. You will then be at the Subscriber Services Menu. Select [1] to listen to newmessages or [3] to listen to saved messages.Note: After you enter your password, if “Autoplay of New Messages”is enabled andyou have new messages the Samsung Voicemail will begin to play them auto-matically. A subscriber can control this feature. From the Subscriber Services Menu[6] [5] toggles “Autoplay of New Messages” ON/OFF.SUBSCRIBER SERVICES MENUThe following is a list of all the options available in the Subscriber Main Menu.1 LISTENING TO NEW MESSAGES11 GROUP NEW MESSAGES2 RECORD AND SEND A MESSAGE3 LISTENING TO OLD MESSAGES33 GROUP OLD MESSAGES4 ACCESS MANAGER5 PERSONAL GREETINGS6 MAILBOX ADMINISTRATION8 PAUSE / RESUME6564ACCESSING YOUR MAILBOX[Also known as Subscriber Services Menu]Inside Callers [Subscriber logging in from their Desk]• Dial the voicemail access number or press the key assigned to ringthe Samsung Voicemail [VMMSG].• Enter your personal password when prompted (the default password is0000).Outside Callers [Subscribers calling from Cell Phones or outside of theoffice environment]• Dial the phone number that will be answered by the Samsung Voicemail. Themain greeting will answer.• At the main greeting dial [#] plus your Subscriber (or mailbox) number(Subscriber and Mailbox numbers will usually match your extension number).• Enter your personal password when prompted (the default password is0000).Access your Subscriber Services (or Mailbox) from a Stationother than your Own (or checking a mailbox associated with adifferent station)• Press the [VMMSG] key or dial the voicemail group number. You will beprompted to enter a password.• Press []. This will take you to the Main Auto Attendant Menu.• Press [#] plus the Subscriber number of your choice. You will be prompted toenter you password.At this point the inside and outside callers follow the same instructions. You willhear a message stating the number of messages left in your mailbox.You will thenhear the Subscriber Services Menu with the following options:1 Listen to New Messages - See Listening to your Message.2 Record and Send Message - See Sending Messages.3 Review Saved Messages - See Listening to your Message.4 Access Manager - See Access Manager.5 Personal Greetings - See Personal Greetings.6 Mailbox Administration - See Mailbox Administration.# Personal Services - See Personal Services. Return to Main Menu.