Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

NOT VERIFIEDWhen set for this option the user must enter an account code for all outgoing calls,but the account code is not verified against the system list. Non verified accountcodes can contain the digits 0~9 and #.USING FORCED ACCOUNT CODESWhen enabled, your system allows calls to be charged to different accounts. Youcan enter account codes either by dialing the full code, by entering an accountcode “bin number”, or by pressing your ACC key if one is assigned. Bin numbers area 3 digit short code that will automatically insert the appropriate account code.Account codes may be a maximum of 12 digits (# may be used); if the accountcode is to be less than 12 characters you may end the code by pressing or theright soft key. The type of code used is determined by your telephone systemadministrator. Codes can be entered before or during a call as follows:To enter an account code before placing the call:• Press your ACC key or dial 47.• Dial the account code or bin number.• You will receive a confirmation tone and display.• When prompted dial a trunk or trunk group (i.e. 9) and the telephone numberto call.To enter an account code by interrupting the conversation:• While on an outside call press the ACC key or press TRANSFER followed by47.• Dial the account number or bin number (if you are entering an account codeyou will need to press your ACC key or right soft key to finalize the entry)NOTE: If you make an error simply repeat the procedure with the correct code.Only the most recent account code dialed will be recorded. This code will alwaysprint on SMDR reports. For information on entering and changing forced accountcodes, see the system administrator programming section of this book.AUTHORIZATION CODESAuthorization codes are used to validate a station user and give permission tomake a call. These four digit authorization codes can be either forced or optional,but if used, are always verified from a system list of 500 entries on the OfficeServ500 M or L version, the OfficeServ 7100, OfficeServ 7200 and OfficeServ 7400,250 entries on the OfficeServ 100. Each authorization code has an associatedclass of service.When the code is entered, the class of service is changed to that ofthe authorization code.76NOTE: Outgoing DISA calls are controlled by the dialing class of the station identi-fied by the security code.The DISA line must have disconnect supervision from thecentral office. Insist that this service is verified by your installation/service company.DISA SECURITYA common practice among hackers is to repeatedly dial a known DISA accessnumber (usually with a computer) and try a different passcode each time. Thehacker hopes to eventually chance upon the correct passcode and thus gainaccess to your system. The OfficeServ 100, OfficeServ 500, and OfficeServ 7000Series security feature counts the number of sequential incorrect passcodeattempts. If a certain number is reached, DISA is disabled and the system sends analarm to designated display stations. The number of passcode attempts and thedisable duration are both programmable. In addition, the OfficeServ 100,OfficeServ 500, and OfficeServ 7000 systems will print an SMDR record (a cus-tomer-provided printer is required) each time an incorrect passcode is entered.The DISA alarm will ring for a programmable time before canceling the ringing;however, the DISA alarm display will remain until the alarm is cleared. To clear theDISA alarm, follow the following procedure:• Lift the handset and dial 58.• Enter the DISA alarm passcode (see your service company).• Replace the handset.WARNINGAs it is impossible to prevent unauthorized access to your telephone sys-tem by hackers, we suggest that you do not turn the DISA feature on unlessyou intend to use it. If you do use this feature, it is good practice to fre-quently change passcodes and periodically review your telephone recordsfor unauthorized use.FORCED ACCOUNT CODESVERIFIEDWhen set for this option the user must enter an account code for all outgoing calls.The account code entered will be verified from a system list. Forced verified codescan contain the digits 0~9.OfficeServ 500 & 7100 999 entriesOfficeServ 100 500 entriesOfficeServ 7200 & 7400 999 entries