Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

0 PLAY MENU OPTIONS EXIT TO AUTO ATTENDANT# PERSONAL SERVICES1 or 3LISTENING TO OLD OR NEW MESSAGES1 Play / replay the message you just heard.11 Play the previous message.2 Save the message you just heard and listen to the next message.3 Delete the message you just heard and listen to the next message.4 Reply to the message.This will allow you to leave a message in the mailbox of the sender (if thesender has a mailbox on this system).5 Return the call directly to the telephone number that left the message.This will work for internal and external callers, but Caller ID service is need-ed to use this feature on an outside call.55 Deliver a fax copy.This will allow you to receive attached faxmail document(s). Faxmail docu-ments can be delivered to any fax machine of your choice as long as outcalling is authorized. You can also have faxmail messages automaticallydelivered to the fax machine of your choice.6 Forward the message and saves a copy.The subscriber can be selected by dialing their mailbox number (nnn),using the directory service (#) or you may also add comments and leave itas a memo to yourself (##).The Send and Copy Service (option 6) allows a user to send copies of a mes-sage to multiple recipients easily. A different introduction message may beleft for each recipient.7 Rewind the message 5 seconds.77 Change playback volume of the recording. [Not available on the OS 7100or OS IP-UMS]There are two levels of volume during playback. Dialing this code will tog-gle between the two levels.8 Pause or resume during message playback.9 Fast forward the message 5 seconds.77GETTING STARTEDUsing your new Samsung Voicemail Subscriber Services is as simple as followinga few simple spoken instructions. First time users should read this section as atutorial. You should start with the following steps:• Access your Subscriber Services Menu - You already know how to do this.From the Subscriber Services Menu:• Record a Primary/No-Answer Personal Greeting. Dial [5][1].• Record a Mailbox Greeting. Dial [5][7].• Change your access code (Password). Dial [#][7][1].• Record your name. Dial [#][7][2].• Enter your directory name. Dial [#][7][3].After you have completed the steps above your Subscriber Services are set up andready to use.LISTEN TO YOUR MESSAGESIf there are new messages in your mailbox your [VMMSG] key will be lit. Call theSamsung Voicemail by pressing this key, and when prompted enter your pass-word. You will then be at the Subscriber Services Menu. Select [1] to listen to newmessages or [3] to listen to saved messages.Note: After you enter your password, if “Autoplay of New Messages”is enabled andyou have new messages the Samsung Voicemail will begin to play them auto-matically. A subscriber can control this feature. From the Subscriber Services Menu[6] [5] toggles “Autoplay of New Messages” ON/OFF.SUBSCRIBER SERVICES MENUThe following is a list of all the options available in the Subscriber Main Menu.1 LISTENING TO NEW MESSAGES11 GROUP NEW MESSAGES2 RECORD AND SEND A MESSAGE3 LISTENING TO OLD MESSAGES33 GROUP OLD MESSAGES4 ACCESS MANAGER5 PERSONAL GREETINGS6 MAILBOX ADMINISTRATION8 PAUSE / RESUME76