Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

LOCKING YOUR KEYSETYou can lock your keyset to control misuse of your phone while you are away. Youcan unlock it when you return. Your default station passcode is 1234.• While on-hook, press TRANSFER and then dial 100.• Dial your four digit station passcode.• Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock.• Press TRANSFER to store your selection.Note*: When 911 is programmed, 911 emergency dialing is allowed for a LOCKEDOUTGOING station.MANUAL SIGNALLINGUse this feature when you want to send a brief 500ms ring burst to another station,regardless of the status of your phone (on-hook, off-hook, handsfree, DND, or ringing).To send a signal to another station:• Press the Manual Signalling (MS) key.• You may press the MS key repeatedly to send multiple signals to the desig-nated station.NOTE: Your phone must have a Manual Signalling (MS) key with a stationnumber extender assigned to it.OFF-HOOK VOICE ANNOUNCEKeysets may receive a voice announcement while on another call. The calling sta-tion must have an OHVA key.When you are in DND, you cannot receive OHVA calls.The OHVA feature will work with intercom and transferred calls. When you receivean OHVA and secure OHVA is ON, you will hear the announcement in the handsetreceiver, if you are using the handset. If secure OHVA is OFF then you will hear theannouncement on the speaker, if you are talking on the handset. If you are usingthe speakerphone the announcement will always be heard through the speaker.To make an off-hook voice announcement:• Dial the extension number or press the DSS key.39To transfer all calls to the Secretary:• Press the DIVERT key while the phone is idle. The LED will be lit and all callswill ring the secretary.The secretary can call the BOSS in the DIVERT mode but all other users will ring thesecretary (the secretary can override the boss’ DIVERT).GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may wantother people to hear the distant party’s voice over the speaker:• Press the LISTEN key to turn on the speaker. The microphone is not in use, sothe distant party does not hear other parties present in your office.• Press LISTEN again to turn the speaker off and resume private conversation.• Repeat if necessary.NOTE: Depending on speaker volume and the acoustics of your office, it may beadvisable to turn the group listening feature off before hanging up. This will elim-inate a momentary squeal.ACCOUNT CODESWhen enabled, your system allows calls to be charged to different accounts. Youcan enter account codes either by dialing the full code, by entering an accountcode “bin number”, or by pressing your ACC key if one is assigned. Bin numbers area 3 digit short code that will automatically insert the appropriate account code.Account codes may be a maximum of 12 digits (# may be used); if the accountcode is to be less than 12 characters you may end the code by pressing or theright soft key. The type of code used is determined by your telephone systemadministrator. Codes can be entered before or during a call as follows:To enter an account code before placing the call:• Press your ACC key or dial 47.• Dial the account code or bin number.• You will receive a confirmation tone and display.• When prompted dial a trunk or trunk group (i.e. 9) and the telephone numberto call.To enter an account code by interrupting the conversation:• While on an outside call press the ACC key or press TRANSFER followed by 47.• Dial the account number or bin number (if you are entering an account codeyou will need to press your ACC key or right soft key to finalize the entry)NOTE: If you make an error simply repeat the procedure with the correct code.Only the most recent account code dialed will be recorded.380UNLOCKED1LOCKED OUTGOINGHold Button LED Flashes2LOCKED ALL CALLSHold Button LED SolidMake outside calls YES NO (ACCESS DENIED) NOReceive outside calls YES YES NOMake intercom calls YES YES NOReceive intercom calls YES YES NOMake 911 calls YES YES* NO