Troubleshooting179If the above guidelines do not help you to solve theproblem, take note of:• the model and serial numbers of your phone• your warranty details• a clear description of the problem• Then contact your local dealer or Samsung after-salesservice.PC connectivityI cannot select acontact card whencreating amessageMake sure that PC Suite is installed andrunning on your PC. See the User’sGuide for PC Suite on the CD-ROM. Forfurther information on how to use PCSuite, see the PC Suite help or visitwww.samsungmobile.com.Problem Description & Solution