Samsung iDCS Release 2/OfficeServ User Manual

Also see for iDCS 500 Release 2/OfficeServ: User guide

Contents

CANCELING CALLBACKA callback will be canceled if not answered within 30 seconds. If you have set acallback, the cursor associated with the CALLBACK button, will be solid black.To cancel a callback:• Press the CALLBACK button, if programmed, or dial 44. The display will showthe callback details and an option to CLEAR the callback.• Press the CLEAR button, or press the HOLD button.This will cancel the last setcallback and display the next set callback, also with the option to CLEAR.Thisprocess is repeated until all callbacks are cleared from memory.NOTE: If the Hot Keypad feature is turned off, you must first lift the handset orpress the SPEAKER button before dialing.19 20INTERCOM CALLSCALLING OTHER STATIONS• Dial the extension number or group number.• Wait for the party to answer. If you hear a brief tone burst instead of ringbacktone, the station you called is set for Voice Announce or Auto Answer. Beginspeaking immediately after the tone.• Finish the call by replacing the handset or pressing the ANS/RLS button orEND button.NOTES:1. If you have a DSS button assigned to an extension or station group, you maypress this button instead of dialing the number.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.DIALING THE MOST RECENT OUTGOING /INCOMING NUMBER• Press the SEND button.The most recent call (Internal or External to system) toor from the station will be displayed.• Continue to press the SEND button and the system will automatically dial thenumber for you.ANSWERING INTERCOM CALLS• When your keyset rings, simply lift the handset—OR—press the ANS/RLS orSEND button to be connected to the calling station.• Finished the call by replacing the handset or pressing the ANS/RLS or ENDbutton.See Ringing Preference under Customizing Your Keyset.VOICE ANNOUNCE MODEWhen another station calls you, your keyset will sound a brief attention tone andyou will hear the caller’s announcement.• Press the ANS/RLS or SEND button to turn on the microphone and speakhandsfree—OR—lift the handset to reply.• To finish the call, replace the handset or press the ANS/RLS or END button.NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be setto ON.