Samsung iDCS Release 2/OfficeServ User Manual

Also see for iDCS 500 Release 2/OfficeServ: User guide

Contents

ABOUT THIS BOOKSamsung’s new OfficeServ technology keyset model ITP-5012L is part of the iDCS100 Release 2 and iDCS 500 Release 2.The ITP-5012L IP keyset represents a new concept of Internet phone, in that it usesan IP address to Send/Receive voice and data. For voice communications, the ITP-5012L uses the data network line already in place in most offices and increasingnumber of homes.The ITP-5012L IP keysets also incorporate a large LCD screen, which providesimportant information for the user, to make using the keyset easier and more con-venient.Please take the time to study this guide and to become familiar with the operationof your keyset. Keep this guide handy, as you may need to look up instructions forinfrequently used features.This book is written based on factory default settings, for the feature access codes.Sometimes, due to programming requirements, these codes may be changed. Ifyou find that a feature code does not work as described in this book, please con-tact your installation and service company to determine the correct code.1 2THINGS YOU SHOULD KNOWUSER ORIENTATIONThe ITP model telephones are called “IP keysets”. The IP keyset incorporates but-tons or “keys” that are used to access or activate the many features of your officephone system. The lower five buttons (ten total) that reside on either side of theLarge Display screen are programmable buttons. This means they can be pro-grammed for a specific function on your keyset and that same button can besomething different on another keyset. See the system manager to get your mostfrequently used features assigned to your programmable buttons.The top button on either side of the Large Display Screen scrolls through the var-ious levels of the programmable button display screens.Lines from the telephone company are “C.O. lines”. Calls on these lines are referredto as “outside calls”. Your system can have individual C.O. line buttons or lines maybe assigned to groups. When they are in a group, you access a line by dialing anaccess code or pressing a route button. For example, dial 9 or press a “LOCAL” but-ton to get a local outside line. If Least Cost Routing is used, pressing the “LCR” but-ton will automatically select a preprogrammed C.O. line according to what digitsare dialed. Each line in the system is numbered, beginning with 701, then 702, 703,etc.Direct Station Selection (DSS) buttons are programmed to ring specific stations.You can press a DSS button instead of dialing the extension number.The 5012L keyset provides distinctive ring patterns:• Outside calls have a single ring tone repeated.• Internal calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ring tonerepeated.SPEAKERPHONEAll ITP keysets are speakerphones. Pressing the SEND button will answer anincoming call on the speakerphone. Pressing the END button will release the callon the speakerphone.Switching from the handset to the speakerphone is easy. Press the SPEAKER but-ton and hang up the handset.