Samsung iDCS Release 2/OfficeServ User Manual

Also see for iDCS 500 Release 2/OfficeServ: User guide

Contents

73ACCESSING YOUR MAILBOX[Also known as Subscriber Services Menu]Inside Callers [Subscriber logging in from their Desk]• Dial the SVM/SVMi E-Series access number or press the key assigned to ringSVM/SVMi E-Series [VMMSG].• Enter your personal password when prompted (the default password is0000).Outside Callers [Subscribers calling from Cell Phones or outside of theoffice environment]• Dial the phone number that will be answered by the SVM/SVMi E-Series. Themain greeting will answer.• At the main greeting dial [#] plus your Subscriber (or mailbox) number(Subscriber and Mailbox numbers will usually match your extension number).• Enter your personal password when prompted (the default password is0000).Access your Subscriber Services (or Mailbox) from a Stationother than your Own (or checking a mailbox associated with adifferent station)• Press the [VMMSG] key or dial the SVM/SVMi E-Series group number. Youwill be prompted to enter a password.• Press [4]. This will take you to the Main Auto Attendant Menu.• Press [#] plus the Subscriber number of your choice. You will be prompted toenter you password.At this point the inside and outside callers follow the same instructions. You willhear a message stating the number of messages left in your mailbox.You will thenhear the Subscriber Services Menu with the following options:1 Listen to New Messages - See Listening to your Message.2 Record and Send Message - See Sending Messages.3 Review Saved Messages - See Listening to your Message.4 Access Manager - See Access Manager.5 Personal Greetings - See Personal Greetings.6 Mailbox Administration - See Mailbox Administration.# Personal Services - See Personal Services.4 Return to Main Menu.74SVM/SVMi E-SeriesSubscriber Services MenuNOTE: All options shown MAY NOT be authorized. If an option is not availableplease speak to your system administrator.