Samsung iDCS Release 2/OfficeServ User Manual

Also see for iDCS 500 Release 2/OfficeServ: User guide

Contents

b) Record your message at the tone. After recording the message, you will hearthe Send Menu with the following functions:1 Review2 Continue Recording3 Discard and Re-Record4 Set Message Attributes (Delivery Options)5 Schedule Future Delivery6 Save and Send then Send a Copy to Someone Else# Save and Send the RecordingSetting Message AttributesIf after recording a message you select [4] you can set up any combination of thefollowing delivery options:1 Urgent Delivery2 Return Receipt Requested3 Request a Call Back4 Private Delivery5 Reply Required4 ExitScheduling Future DeliveryIf after recording a message you select [5] to schedule future delivery, you will beable to set message attributes and set this message as:# Immediate Delivery1 Next Few Hours2 End of Current Business Day (based on your Availability Schedule)3 Beginning of Next Business Day (based on your Availability Schedule)4 A Coming Day of the Week5 Specific Day / Time4 Exit4ACCESS MANAGERThe Access Manager allows the subscriber to set a number of options for when,where and how, and/or if the SVM/SVMi E-Series contacts you when a caller dialsyour extension number. All of the options are toggled on/off based on their cur-rent status when you access them.79Note: ALL Access Manager options MUST be individually allowed by the SystemAdministrator for each Subscriber. They are:1 Follow MeAllows the subscriber to enter an alternate location and set how long the newdestination (Designated Location) will be active. This number may be aninternal or external number. This is useful if you are frequently traveling orchanging the number where you can be reached.When Follow Me is activated, the transfer will be supervised and confirmed.This means that if the call is not answered or if rejected by the Subscriber atthe designated location it will be recalled to the Subscriber’s mailbox.3 Call BlockingWhen this feature is active, callers will not be transferred to your extension,they will hear your 'blocked' greeting (if recorded) and will go directly to yourmailbox if they do not select any or are not offered any other options.4 Call ForwardingUnlike Follow Me where the subscriber wants to take their calls at an alter-nate location this feature allows the subscriber to pass control of his calls toanother Subscriber. The “Forwarded To” Subscriber will now be in control ofthe caller and the caller will NOT return to originating Subscriber’s Mailbox. Ifthe “Forwarded To” Subscriber does not answer the caller it will now followwhat ever the “Forwarded To” Subscriber has set up for their call conditions.The Caller will hear “Forwarding to”“{Subscriber Name}” before actually beingforwarded.5 Call ScreeningIf this is turned on, the caller will be asked their name and the SVM/SVMi E-Series will play this name to you before the transfer, giving you an option toaccept or reject the call.6 Find MeFind Me, when enabled, will attempt to locate the subscriber by calling a listof preprogrammed phone numbers. The stored phone numbers are enteredin 'Personal Services' [#][2] (if allowed by the Administrator). The stored tele-phone number list can contain up to 9 preprogrammed telephone numbers.The Find Me feature only use the first five.7 Night InterceptThis feature is dependent on your weekly availability schedule, which isentered in 'Personal Services' [#][3] (if allowed by the Administrator). WhenNight Intercept is active the SVM/SVMi E-Series will first ring your extension80