Xerox 4219/MRP Operator's Manual
Also see for 4215/MRP: Operation guideQuick startInstallation planning guideReference
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TROUBLESHOOTINGFax Queue is not the most recently installed memory residentprogram. Unload the most recently installed utility first.PSFAXQ.COM must be the last memory resident program loadedin order to be unloaded using the PSFAXQ/U command. If not,try unloading more recently loaded programs and then try issuingthe PSFAXQ/U command again. If you cannot unload morerecently loaded programs, you must reboot without the PSFAXQcommand in your AUTOEXEC.BAT file to remove PSFAXQ.COMfrom memory.Fax Queue encountered an error releasing its memory segmentwhile unloading.You will need to reboot without PSFAXQ in your AUTOEXEC.BATfile if you need to unload PSFAXQ.Fax Queue is unloaded.Unrecognized command:The Fax Queue command line switches are:/e release environment space when loading Fax Queue/h show this help screen/u unload the resident Fax QueueThe message indicates you tried to use a command line switchthat PSFAXQ.COM does not recognize. Only the above switchesare recognized.Fax Queue cannot located the home directory. You can put thePSFAX directory in your PATH statement, or use the SET PSFAX=command before loading PSFAX to solve this problem.For example:SET PSFAX = C:\PSFAXPSFAXFax Queue can’t load because the configuration file PSFAX.CFGis missing in the PSFAX directory. You can run INSTALL tocreate a new PSFAX.CFG file.There is an error in the configuration file PSFAX.CFG at theXXX line.Could not find Fax Queue Control directoryThere is XXX unsuccessful fax job in the fax queue.Use FAXMGR to reschedule or delete it.Press ENTER to continue...There are XXX unsuccessful fax jobs in the fax queue.Use FAXMGR to reschedule or delete them.Press ENTER to continue...Problems encountered when using the fax softwareThis program problem and solution is provided as a model forfurther troubleshooting information.Problem: The printer fails when I try to send or receive a fax.Solution: The printer may have inadequate memory to supportthe fax software. The printer must have a minimum of 8 MB ofRAM to support the fax software. 20 MB of RAM isrecommended for better performance and for faxing longerdocuments.XEROX MRP FAMILY FAX MODEM FOR MS-DOS OPERATOR GUIDE 5-3 |
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