Error Messages and Codes 3-23Jam at Registration Roller: Jam RR■ Check the paper path especially in the area of the registration roller and turnchute assembly for obstruction or debris.■ Try picking paper from a different tray.■ Ensure the media being used is a supported type.■ Remove, fan, and reload the media.■ Cycle printer power.■ If the problem persists, follow the procedure below.NoteIn some instances the error code will clear after power is cycled to theprinter, but will reappear with the next print. Check for a piece of paper fan-folded behind the turn chute assembly or below the registration roller.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesChute Assembly Registration, PL 9.1.6 “Paper Feed” on page 10-25Troubleshooting Procedure TableSteps Action and Questions Yes No1 Check the following for evidence of faultor damage.Registration Actuator, PL 9.1.9Chute Assembly Registration, PL 9.1.6Clean or replacethe partsconcerned.Go to Step 2.2 Use service diagnostics to test theRegistration Sensor.Does sensor function correctly?Go to Step 6. Go to Step 3.3 Check that the connection between theHarness and the Registration Sensor isproperly connected and seated.Go to Step 4. Reconnectproperly.4 Check J181 <=> J18 on the RegistrationClutch Harness for continuity.See “Paper Feed” on page 10-25.Go to Step 5. Replace the ChuteAssemblyRegistration,page 8-71.5 Verify the voltage between P/J 18-3 <=>P/J 18-2 on the Engine Control Board is0 VDC.Go to Step 6. Replace theRegistrationSensor,page 8-73.manuals4you.commanuals4you.com
