Error Messages and Codes 3-31Misfeed at Tray 3: Jam T3■ Try feeding paper from another tray.■ Ensure that the paper path is free of obstructions and debris.■ Ensure that tray is installed correctly.■ Remove, fan, and reload the media in the tray.■ Ensure that the media in Tray 3 is a supported type and size.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesPaper Pick Roller Kit, PL 14.4.3(HCF) or PL 15.4.3 (STF)“Paper Tray 3” on page 10-29Paper Feed Roller Kit, PL 14.1.2(HCF) or PL 15.1.2 (STF)“Paper Feed” on page 10-25HCF Paper Pick Assembly, PL14.4.1 (HCF) or PL 15.4.1 (STF)“Drive Section” on page 10-28 (HCF) or page 10-32(STF)Troubleshooting Procedure TableSteps Actions and Questions Yes No1 Does the printer feed paper correctly fromTray 2?Go to Step[2. See "Misfeed atTray 2 Jam T2"on page 3-28.2 Does the lower tray assembly (LTA) (HCF orSTF) Motor run when printing one sheet?Go to Step 9. Go to Step 3.3 Use service diagnostics to test the LTA Motor.Does the LTA motor function correctly?Replace theEngine ControlBoard,page 8-107.Go to Step 4.4 Verify the voltage between P/J84-3 <=> P/J81-1 on the Lower Feeder Circuit Board is+24 VDCGo to Step 7. Go to Step 5.5 Verify the voltage between P/J81-2 <=> P/J81-1 on the Lower Feeder Circuit Board(LTA) is +24 VDC.Replace theLower FeederCircuit Board,PL 14.5.1 or PL15.5.1.Go to Step 6manuals4you.commanuals4you.com
