3-60 Phaser 6250 Color Laser Printer Service ManualWrong Paper Size; Load Tray [3] [4] with [size] [type]■ Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that itis free of obstructions or debris.■ Ensure that the tray is loaded with supported media.■ Ensure that the media guides are properly adjusted.■ Reinstall the tray.■ Cycle printer power.■ If the problem persists, follow the procedure below.NoteThis is a media SIZE mismatch error.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesPaper Size Switch Tray [3] [4] PL 14.3.6or 15.3.6“Paper Tray 3” on page 10-29 or page 10-33 and“Paper Tray 4” on page 10-30Troublshooting Procedure TableSteps Actions and Questions Yes No1 Check the following for evidence of fault ordamage:Paper Size Switch Tray [3] [4], PL 14.3.6 or 15.3.6Actuators on the right side of the TrayReplace thepartsconcerned.Go to Step 2.2 Use service diagnostics to test the Tray [3] [4]Paper Size Switches. Use the table below forreference.Do the switches function correctly?Replace EngineControl Board,page 8-107.Go to Step 4.3 Does the printer function correctly after replacingthe Engine Control Board?Complete Go to Step 4.4 Verify the pertinent Tray 3 voltages on pins:P/J82 – 1 <=> P/J47 – 3P/J82 – 2 <=> P/J47 – 3P/J82 – 4 <=> P/J47 – 3Or Tray 4 voltages on pins:P/J83 – 1 <=> P/J47 – 3P/J83 – 2 <=> P/J47 – 3P/J83 – 4 <=> P/J47 – 3of the Lower Feeder Circuit Board,PL 14.5.1 or 15.5.1, correspond to the paper sizeswitch position chart below.Go to Step 5. Replace thePaper SizeSwitchpage 8-128 orpage 8-146
