5-22 Phaser 6250 Color Laser Printer Service ManualResidual Image, Ghosting or Hot OffsetThere are faint, ghostly images appearingon the page. The images may be either froma previous page or from the page currentlyprinted. The printer displays no error code.Hot Offset: A light image of the print isrepeated and offset 82 mm. See "RepeatingDefects" on page 5-3.NoteThis type of artifact can be related tothe percent coverage called out in thefile being printed. Verify that ColorCorrection is not set to “None” mode.Troubleshooting ProcedureStep Check Yes No1 Was the customer printing numerouscopies of the same image?Avoid long runs ofthe same image.Go to Step 2.2 Set the paper to the next heaviesttype. Does this resolve the problem?Complete Go to Step 3.3 Does the ghosting appear in onlyone or 2 colors?Replace theImaging Unit,PL 9.1.3.Go to Step 4.4 Does the image quality improve afterthe Fuser has been replaced?Complete Go to Step 5.5 Does the imaging quality improve ifthe Transfer Roller is replaced?Complete Go to Step 6.6 Does the image quality improve if theLVPS is replaced? (The fuser controlcircuit is located on the LVPS)Complete Go to Step 7.7 Print a Printer Status Page, do thetemperature and humidity valuesreported seem to agree with theactual conditions?Replace the EngineControl Board,page 8-107.Replace theTemperature/HumiditySensor, page 8-24.S6200-284
