3-52 Phaser 6250 Color Laser Printer Service ManualInsert Tray [3] [4] or Tray [3] [4] Missing■ Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that itis free of obstructions or debris.■ Reinstall the tray.■ Cycle printer power.■ If the problem persists, follow the procedure below.NotePaper Tray 3 can refer to either the High Capacity Feeder (HCF) or 500-sheet Feeder. Part list and page references are provided for both units.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map ReferencesPaper Size Switch Assembly, PL 14.3.6or PL 15.3.6“Paper Tray 3” on page 10-29 or page 10-33“Paper Tray 4” on page 10-30Troubleshooting Procedure TableSteps Actions and Questions Yes No1 Check the following for evidence of fault ordamage:Paper Size Switch Tray [3] [4], PL 14.3.6 orPL 15.3.6 Actuators on the right side of theTrayReplace theparts concerned.Go to Step 2.2 Use service diagnostics to test the Tray [3][4] Paper Size Switches. Use the tablebelow for reference.Do the switches function correctly?Replace EngineControl Board,page 8-107.Go to Step 3.3 Verify the pertinent Tray 3 voltages on pins:P/J82 – 1 <=> P/J47 – 3P/J82 – 2 <=> P/J47 – 3P/J82 – 4 <=> P/J47 – 3Or Tray 4 voltages on pins:P/J83 – 1 <=> P/J47 – 3P/J83 – 2 <=> P/J47 – 3P/J83 – 4 <=> P/J47 – 3of the Lower Feeder Circuit Board,PL 14.5.1 or PL 15.5.1, correspond to thepaper size switch position chart below.Go to Step 4. Replace thePaper SizeSwitchpage 8-128 orpage 8-146
