Samsung OfficeServ manuals
OfficeServ
Table of contents
- Table Of Contents
- ABOUT THIS BOOK
- Calling The System Operator
- Direct Inward System Access (DISA)
- Authorization Codes
- Abandon Call List
- system administrator
- Customer Level Access
- Reset Station Passcodes to Default
- Program Trunk Names
- Program System Speed Dial Numbers
- Program System Speed Dial Names
- Program Personal Speed Dial Names for Other Stations
- Create Programmed Station Messages
- Managing Key Assignments
- Programming Account Codes
- Station Timers
- Holiday
- Customer Set Relocation
OfficeServ
Table of contents
- standard telephone
- Table Of Contents
- Table Of Contents
- ABOUT THIS BOOK
- THINGS YOU SHOULD KNOW
- system tones
- Making an Outside Call
- Busy Line Queuing with Callback
- Calling Other Stations
- Calling Your System Operator
- Holding Calls
- Transferring Calls
- Call Waiting
- forward all calls
- Call Pickup
- Speed Dialing
- Pulse to Tone Changeover
- Making an Internal
- Retrieving a Parked Call
- Canceling a Message
- Do Not Disturb
- Account Codes
- Changing your Station Passcode
- personal speed dial numbers
OfficeServ
Table of contents
- user guide
- Table Of Contents
- Table Of Contents
- ABOUT THIS BOOK
- feature access codes
- assembling your keyset
- ADDING A KEYSET DAUGHTERBOARD MODULE
- Busy Line Queuing with Callback
- Busy Station Callback
- call processing
- Transfer to Voice Mail
- forwarding calls
- Call Pickup
- Speed Dialing
- Manual Retry with Redial
- Making an Internal
- Returning Messages
- Do Not Disturb
- Group Listening
- Manual Signalling
- AME Password
- Hot Keypad
- Interactive Display Keys
- Call Progress Displays
- Station Names
- text messaging
- viewing the next caller id call
- with keyset
- SVMi E-Series
- accessing your mailbox
- Getting Started
- Group New or Old Messages
- Personal Greetings
- Mailbox Administration
- Message Broadcast
- Personal Services
- Keyset User Features
- Shortcuts
- personal speed dial numbers
OfficeServ
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- INTRODUCTION
- Conventions
- CHAPTER 1. Introduction to the OfficeServ Operator
- System Requirements
- CHAPTER 2. OfficeServ Operator Installation
- Procedures for Installing the OfficeServ Operator
- Starting the OfficeServ Operator
- Main Window
- Menus
- Information Window
- Incoming Calls Window
- Modifying the Caller Information
- Saving New Customer Information
- Call Features
- Held Calls Window
- DID Window
- DID Inter-Working BLF Group Settings
- BLF (Busy Lamp Field) Window
- Searching a BLF Group
- BLF Group Management
- Device Management
- Calling Functions
- Icons for Status Display
- CHAPTER 4. OfficeServ Operator Settings
- Option Settings
- General
- Key Telephone
- Columns
- Display
- Toolbar
- Station Group
- Call Control
- Blocked CIDs
- Urgent/VIP CIDs
- Color
- Advanced
- Function Key
- Message Handling
- Add Outgoing BLF Group
- CHAPTER 5. Call Control
- General Functions
- Answer
- Drop
- Hold
- Transfer
- Consultation Transfer
- Station Park
- Attempt/Cancel a Conference
- Add/Remove Participants or Leave a Conference Call
- Additional Functions
- Target Hold (Transfer Reservation)
- Orbit Park
- Call Back
- Leave Message
- OHVA
- Transfer to a Voice Mailbox
- Pickup
- ANNEX A. Retrieving the Call Log
- Log Viewer Menus
- Retrieving Logs
- Retrieving All Logs
- Retrieving Inbound Calls Logs
- Retrieving Outbound Calls Logs
- Retrieving Station Calls Logs
- Retrieving CID Logs
- Importing Data in an Excel File Format Into a Phone Book
- Exporting Phone Book Data to an Excel File
- Copyright
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