Adaptec 2930U User Manual

Contents

5-10TroubleshootingI made changes to the SCSI card configuration and Windows NT no longerboots.The boot manager for Windows NT contains recovery logic toallow you to return to the last known good configuration. If youhave changed your SCSI card configuration and Windows NT nolonger boots1 Undo any hardware changes you have made to the computersince it was last operational.2 Restart the computer. Watch the display carefully duringbootup. If this message appears:Press spacebar NOW to invoke the Last Known Good menupress the Spacebar and follow the instructions on the screen tocontinue booting with the last known good configuration.3 Once your computer is operational again, check all of thehardware and software configuration changes you want tomake. Look specifically for conflicts with parts of the existingsystem configuration that are not being changed.Error CodesError codes generated by the driver can be viewed by opening theWindows NT Event Viewer error logs.To view events generated by the driver1 Double-click the Event Viewer icon in the Administrative Toolsprogram group. Error codes generated by the driver show up as Event ID 11. Error codes generated by the SCSI Port show up as Event ID 9.2 To view event details, select System from the Log menu.Double-click the driver event that has an Event ID of 11. (Theremay be multiple driver events or none at all.)The top section of the Event Detail dialog box displaysinformation such as the time that the event was generated, thecomputer on which the event occurred (in case of remotemonitoring), and the description of the event. The Data sectionof the Event Details dialog box displays the error codesgenerated.