Black plate (4,1)Cadillac CTS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-6081492) - 2014 - CRC 1st Edition - 7/2/1313-4 Customer InformationCanadaGeneral Motors of Canada LimitedCanadian Cadillac Customer CareCentre, Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca1-888-446-2000 (English)1-800-263-7854 (French)Roadside Service: 1-800-882-1112OverseasContact the local General MotorsBusiness Unit.Customer Assistance forText Telephone (TTY)UsersTo assist customers who are deaf,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Cadillac has TTY equipmentavailable at its Customer AssistanceCenter. Any TTY user cancommunicate with Cadillac bydialing: 1-800-833-2622. TTY usersin Canada can dial 1-800-263-3830.Online Owner CenterOnline Owner Experience(U.S.) my.cadillac.comThe Cadillac online ownerexperience is a one-stop resourcethat allows interaction with Cadillacand keeps important vehicle-specificinformation in one place.Membership BenefitsE (Vehicle Information):Download owner manuals and viewvehicle-specific how-to videos.G (Maintenance Information):View maintenance schedules,required alerts, OnStar onboardvehicle diagnostic information, andschedule service appointments.I (Service History): Viewprintable dealer-recorded servicerecords and self-recorded servicerecords.D (Preferred DealerInformation): Select a preferreddealer and view dealer location,maps, phone numbers, and hours.J (Warranty TrackingInformation): Track the vehicle’swarranty information.J (Recall Information): Viewactive recalls or search by VehicleIdentification Number (VIN). SeeVehicle Identification Number (VIN)on page 12-1.H (Other Account Information):View GM Card, SiriusXM Satelliteradio, and OnStar accountinformation.F (Live Chat Support): Chat livewith online help representatives.Visit my.cadillac.com to register yourvehicle.