Black plate (7,1)Cadillac CTS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-6081492) - 2014 - CRC 1st Edition - 7/2/13OnStar 14-7change the OnStar PIN, call OnStarand provide the Advisor with thecurrent number.WarrantyOnStar equipment may bewarranted as part of the NewVehicle Limited Warranty. Themanufacturer of the vehiclefurnishes detailed warrantyinformation.LanguagesThe vehicle can be programmed torespond in multiple languages.Press Q and ask an Advisor.Advisors are available in English,Spanish and French. Availablelanguages may vary by country.Potential IssuesOnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for five days.After five days, OnStar can contactRoadside Assistance and alocksmith to help gain access to thevehicle.Global PositioningSystem (GPS). Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels,underpasses, or parkinggarages; or in an area with verydense trees. If GPS signals arenot available, the OnStar systemshould still operate to callOnStar. However, OnStar couldhave difficulty identifying theexact location.. In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.. A temporary loss of GPS cancause loss of the ability to senda Turn-by-Turn Navigation route.The Advisor may give a verbalroute or may ask for a call backafter the vehicle is driven into anopen area.Cellular and GPS AntennasAvoid placing items over or near theantenna to prevent blocking cellularand GPS signal reception. Cellularreception is required for OnStar tosend remote signals to the vehicle.Unable to Connect to OnStarMessageIf there is limited cellular coverageor the cellular network has reachedmaximum capacity, this messagemay come on. Press Q to try thecall again or try again after driving afew miles into another cellular area.Vehicle and Power IssuesOnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for featuresto function properly. These systemsmay not operate if the battery isdischarged or disconnected.