Black plate (6,1)Cadillac CTS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-6081492) - 2014 - CRC 1st Edition - 7/2/1313-6 Customer Information. Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.. Description of the problem.CoverageServices are provided up to 6 years/110 000 km (70,000 mi), whichevercomes first.In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.Roadside Service is not a part of theNew Vehicle Limited Warranty.Cadillac and General Motors ofCanada Limited reserve the right tomake any changes or discontinuethe Roadside Service program atany time without notification.Cadillac and General Motors ofCanada Limited reserve the right tolimit services or payment to anowner or driver if they decide theclaims are made too often, or thesame type of claim is made manytimes.Cadillac Owner Privileges™. Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.. Lock-Out Service: Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.. Emergency Tow from a PublicRoad or Highway: Tow to thenearest Cadillac dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is also givenwhen the vehicle is stuck in thesand, mud, or snow.. Flat Tire Change: Service tochange a flat tire with a sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is yourresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.. Battery Jump Start: Service tojump start a dead battery.. Trip Interruption Benefits andService: If your trip isinterrupted due to a warrantyfailure, incidental expenses maybe reimbursed during the6 years/110 000 km (70,000 mi)Powertrain warranty period.Items considered are hotel,meals, and rental car.Cadillac Technician RoadsideService (U.S. Only)Cadillac's exceptional RoadsideService is more than an auto club ortowing service. It provides everyCadillac owner in the United Stateswith the advantage of contacting aCadillac advisor and, whereavailable, a Cadillac trained dealertechnician who can provide on-siteservice.