13-8 Troubleshooting Chapter 13Message Error Code Cause ActionDIALINGDOC. TOO LONGDOCUMENT READYECM RXECM TXHANG UP PHONEINSTALL BC-21e—#003—————The unit is dialing thereceiving fax machine.The document is longerthan 39.4 inches(1 meter).The document in theADF is ready for faxing,scanning, or copying.The unit is receivinga fax using ErrorCorrection Mode (ECM).The unit is sending afax using ErrorCorrection Mode (ECM).The handset of theextension phone is offhook.You tried to make colorcopies with the installedBlack BJ cartridge.Press Stop then T if youwant to cancel thetransmission.Use a copier to make areduced copy of thedocument and then sendthe copy.Send the document, scanthe document, or make thecopy.ECM receptions may takelonger than normalreceptions. Turn off ECM ifyou need to receivequickly, or if you know yourlocal lines are in goodcondition. (1 ECM RX,p. 14-6)ECM transmissions maytake longer than normaltransmissions. Turn offECM if you need totransmit quickly, or if youknow your local lines are ingood condition. (1 ECMTX, p. 14-5)Place the handset properlyin its cradle.Remove the Black BJcartridge and install theColor BJ cartridge.(1 p. 12-12)
