Chapter 13 Troubleshooting 13-9TroubleshootingMessage Error Code Cause ActionINSTALL BC-21e(Continued)INSTALL BC21/22eINSTALL BC21e/20LINE IN USE———You tried to print areceived color fax withthe installed Black BJcartridge.You disabled the PHOTOINK PRINT setting(1 p. 14-7) and tried toprint a received color faxwith the installed PhotoBJ cartridge.You tried to make a colorcopy in PLAIN PAPER orCOLOR DRAFT mode withthe installed Black BJcartridge.You tried to make a colorcopy in HIGH RES.PAPER or COLORSNAPSHOT mode withthe installed Black BJcartridge.You disabled the PHOTOINK PRINT setting(1 p. 14-7) and tried tomake a black & whitecopy, print a receivedblack & white fax, print areport, or print a black &white document inmemory with the installedPhoto BJ cartridge.The unit is set to Fax/TelMode and you arereceiving a voice call.Remove the Black BJcartridge and install theColor BJ cartridge(1 p. 12-12). If you do nothave this BJ cartridgeavailable, you can converta received color fax inmemory to black & whiteand print the fax with theBlack BJ cartridge.(1 p. 7-16)Remove the Photo BJcartridge and install theColor BJ cartridge.Alternatively, enable thePHOTO INK PRINT setting.(1 p. 14-7)Remove the Black BJcartridge and install theColor BJ cartridge.(1 p. 12-12)Remove the Black BJcartridge and install theColor or Photo BJcartridge. (1 p. 12-12)Remove the Photo BJcartridge and install theColor or Black BJ cartridge(1 p. 12-12). Alternatively,enable the PHOTO INKPRINT setting. (1 p. 14-7)Answer the call.
