Message ActionThis group dial cannot be used.Coded dial *##This group dial cannot be used.One-touch ##Auto redialHang up the phone.Try again in black & white.Failed to connect.Received in memory.Busy/no signalMemory is full.You dialed a coded speed dialing number in which a group is registeredeither with [Hook] pressed.A coded speed dialing number in which a group is registered cannot bedialed in such ways.You dialed a one-touch speed dialing number in which a group isregistered either with [Hook] pressed.A one-touch speed dialing number in which a group is registered cannotbe dialed in such ways.The machine is waiting to redial the recipient's number because the linewas busy or the recipient did not answer when you tried to send adocument. Wait for the machine to automatically redial the number. If youwant to cancel automatic redialing, wait until the machine starts dialingthe number, press [Stop/Reset], then follow the instructions on the LCD.You can also delete the document from memory. See "Printing or Deletinga Document in Memory" on page 114.The handset is not placed in the handset cradle correctly. Replace thehandset correctly.The recipient's fax machine is not color-compatible. Press [Black] toresend the faxes. Alternatively, you can set TX> to black& white>.The telephone line cable with a modular plug is not plugged in properly, or tone detect> is set to . Make sure that the cable is plugged inproperly, and resend the fax after a while. If you still cannot send the fax,set tone detect> to .The machine was not able to print the received fax, either because thepaper size setting is incorrect or the ink is running low or has run out, andthe fax is stored in memory.Correct the paper settings (see "Changing the Print Settings" on page 37)or replace the ink tank (see "Replacing an Ink Tank" on page 142) and thenprint the fax from memory. (See "Printing or Deleting a Document inMemory" on page 114.)• The telephone number you dialed is busy.Try dialing again after waiting for a moment. See "Redialing a BusyNumber" on page 112.• The fax number dialed was incorrect.Check the fax number and dial again.• The recipient's fax machine is not working.Contact the recipient and have them check their fax machine.• The recipient is not using a G3 machine.Contact the recipient and ask them to send or receive the documentusing a G3 machine.• The touch tone/rotary pulse setting on your machine is incorrect.Set your machine to the setting that matches your telephone line. See"Setting the Telephone Line Type" on page 81.• The receiving fax machine did not answer within 55 seconds (after allautomatic redialing attempts).Contact the recipient and have them check their fax machine. For anoverseas call, add pauses to the registered number.The machine's memory is full because it has received too manydocuments, or a very long or detailed document.Contact the sender and have him/her divide and resend them.164 Trou bleshooting Chapter 11Message ActionThis group dial cannot be used.Coded dial *##This group dial cannot be used.One-touch ##Auto redialHang up the phone.Try again in black & white.Failed to connect.Received in memory.Busy/no signalMemory is full.You dialed a coded speed dialing number in which a group is registeredeither with [Hook] pressed.A coded speed dialing number in which a group is registered cannot bedialed in such ways.You dialed a one-touch speed dialing number in which a group isregistered either with [Hook] pressed.A one-touch speed dialing number in which a group is registered cannotbe dialed in such ways.The machine is waiting to redial the recipient's number because the linewas busy or the recipient did not answer when you tried to send adocument. Wait for the machine to automatically redial the number. If youwant to cancel automatic redialing, wait until the machine starts dialingthe number, press [Stop/Reset], then follow the instructions on the LCD.You can also delete the document from memory. See "Printing or Deletinga Document in Memory" on page 114.The handset is not placed in the handset cradle correctly. Replace thehandset correctly.The recipient's fax machine is not color-compatible. Press [Black] toresend the faxes. Alternatively, you can set TX> to black& white>.The telephone line cable with a modular plug is not plugged in properly, or tone detect> is set to . Make sure that the cable is plugged inproperly, and resend the fax after a while. If you still cannot send the fax,set tone detect> to .The machine was not able to print the received fax, either because thepaper size setting is incorrect or the ink is running low or has run out, andthe fax is stored in memory.Correct the paper settings (see "Changing the Print Settings" on page 37)or replace the ink tank (see "Replacing an Ink Tank" on page 142) and thenprint the fax from memory. (See "Printing or Deleting a Document inMemory" on page 114.)• The telephone number you dialed is busy.Try dialing again after waiting for a moment. See "Redialing a BusyNumber" on page 112.• The fax number dialed was incorrect.Check the fax number and dial again.• The recipient's fax machine is not working.Contact the recipient and have them check their fax machine.• The recipient is not using a G3 machine.Contact the recipient and ask them to send or receive the documentusing a G3 machine.• The touch tone/rotary pulse setting on your machine is incorrect.Set your machine to the setting that matches your telephone line. See"Setting the Telephone Line Type" on page 81.• The receiving fax machine did not answer within 55 seconds (after allautomatic redialing attempts).Contact the recipient and have them check their fax machine. For anoverseas call, add pauses to the registered number.The machine's memory is full because it has received too manydocuments, or a very long or detailed document.Contact the sender and have him/her divide and resend them.164 Trou bleshooting Chapter 11
