Cause ActionInk is running low or ink has run out. Received faxes are stored in memory and not printed if the ink is runninglow or has run out. Replace the ink tank (see "Replacing an Ink Tank" onpage 142) and print the fax from memory. (See "Printing or Deleting aDocument in Memory" on page 114.)W NoteFaxes received in the fax mode start printing automatically after the inktank is replaced.*1 LGL may not be available depending on the country of purchase.• Cannot Receive Faxes AutomaticallyCause ActionThe receive mode displayed on thebottom left of the LCD is not only>, machine connect.>, auto switch>, *1,or switch>.If the receive mode is , you cannot receive faxes unless youpick up the handset and either press [Color] or [Black], or dial the remotereceiving 10.If you want to receive faxes automatically, which means not having to doanything when you are sent a fax, set the receive mode to , machine connect.>, auto switch>, *1, or switch>. See "Receive Modes" on page 119.If the receive mode is machine connect.>, connect an answeringmachine to the machine and check that a message plays back when theanswering machine answers.*1 This setting is only available in US and Canada.• Machine Does Not Switch Automatically between Voice and Fax CallsCause ActionThe receive mode displayed on thebottom left of the LCD is not machine connect.>, autoswitch>, *1, or switch>.There will be no automatic sWitching between voice and fax calls unlessthe receive mode is set to machine connect.>, autoswitch>, *1, or switch>.If the receive mode is , connect an answeringmachine to the machine and check that a message plays back when theanswering machine answers.*1 This setting is only available in US and Canada.• Quality of Received Fax is PoorCause Action is set to . Set to . See "ECM RX" on page 139.The sender's original document or The image quality of the fax is mainly determined by the sender's faxfax machine is dirty. machine. Contact the sender and check whether the scanning area of his/her fax machine is not dirty.ECM sending/receiving is not • On your machine, set to . (See "ECM RX" on page 139.)enabled although the line/• Contact the sender and check that his/her machine is set to enableconnection is poor. ECM sending.• If the sender's or receiver's fax is not ECM-compatible, the fax will besent/received in the standard mode• Reduce the reception start speed. See "RX start speed" on page 140.Chapter 11 Troubleshooting 185Cause ActionInk is running low or ink has run out. Received faxes are stored in memory and not printed if the ink is runninglow or has run out. Replace the ink tank (see "Replacing an Ink Tank" onpage 142) and print the fax from memory. (See "Printing or Deleting aDocument in Memory" on page 114.)W NoteFaxes received in the fax mode start printing automatically after the inktank is replaced.*1 LGL may not be available depending on the country of purchase.• Cannot Receive Faxes AutomaticallyCause ActionThe receive mode displayed on thebottom left of the LCD is not only>, machine connect.>, auto switch>, *1,or switch>.If the receive mode is , you cannot receive faxes unless youpick up the handset and either press [Color] or [Black], or dial the remotereceiving 10.If you want to receive faxes automatically, which means not having to doanything when you are sent a fax, set the receive mode to , machine connect.>, auto switch>, *1, or switch>. See "Receive Modes" on page 119.If the receive mode is machine connect.>, connect an answeringmachine to the machine and check that a message plays back when theanswering machine answers.*1 This setting is only available in US and Canada.• Machine Does Not Switch Automatically between Voice and Fax CallsCause ActionThe receive mode displayed on thebottom left of the LCD is not machine connect.>, autoswitch>, *1, or switch>.There will be no automatic sWitching between voice and fax calls unlessthe receive mode is set to machine connect.>, autoswitch>, *1, or switch>.If the receive mode is , connect an answeringmachine to the machine and check that a message plays back when theanswering machine answers.*1 This setting is only available in US and Canada.• Quality of Received Fax is PoorCause Action is set to . Set to . See "ECM RX" on page 139.The sender's original document or The image quality of the fax is mainly determined by the sender's faxfax machine is dirty. machine. Contact the sender and check whether the scanning area of his/her fax machine is not dirty.ECM sending/receiving is not • On your machine, set to . (See "ECM RX" on page 139.)enabled although the line/• Contact the sender and check that his/her machine is set to enableconnection is poor. ECM sending.• If the sender's or receiver's fax is not ECM-compatible, the fax will besent/received in the standard mode• Reduce the reception start speed. See "RX start speed" on page 140.Chapter 11 Troubleshooting 185 |
