Canon PIXMA MP830 User Manual

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• Scanned image not displayed properlyCause ActionScanned image prints out enlarged Set the printing size in the application software.(reduced).Scanned image enlarged (reduced) • Change the display setting in the application software.on the computer monitor.i.ihmt.fitJ• Images opened in [Paint] or [Imaging] may be displayed in full size andyou may not be able to reduce its display size. Open the image in anapplication software supplied with the scanner instead. Refer to the on-screen manual for each application software for the detailedprocedures.• Change the resolution setting in the scanner driver and rescan. Thehigher the resolution, the larger the resulting image will be.• Some application software do not display clear images at small imagedisplay settings. Set the scale to 100%.Scanned image won't open. The file name extension is not supported by the application software.Rescan the image using an application software, and change the file nameextension when saving the image. Refer to the on-screen manual for eachapplication software for the detailed procedures.• Trouble scanning with MP NavigatorCause ActionThe original may not be scannedcorrectly when [Document Size] isset to [Auto Detect].Set the [Document Size] to the actual size of the original, and scan itagain. If the size you need cannot be set, scan to a larger size and trim it.For more information, refer to the Scan Guide.• Image position and size incorrect when scanning from the machine"soperation panelCause ActionMP Navigator settings do not matchthe originalsSet the MP Navigator [Document Type] and [Document Size] to matchthose of the originals being scanned. For more information, refer to theScan Guide.• Scanned image is slanted although document is set properlyCause ActionWhen the [Correct the inclination oftext documents] check box isselected, scanning may not beperformed properly depending onthe document.Clear the [Correct the inclination of text documents] check box in MPNavigator, then rescan the document. For more information, refer to"[Scan Settings] Dialog Box" under "Using MP Navigator" in the ScanGuide.• Scanned image is rotated although document is set properlyCause Action191When the [Detect the orientation oftext documents and rotate images]check box is selected, scanning maynot be performed properlydepending on the document.Chapter 11Clear the [Detect the orientation of text documents and rotate images]check box in MP Navigator, then rescan the document. For moreinformation, refer to "[Scan Settings] Dialog Box" under "Using MPNavigator" in the Scan Guide.Troubleshooting• Scanned image not displayed properlyCause ActionScanned image prints out enlarged Set the printing size in the application software.(reduced).Scanned image enlarged (reduced) • Change the display setting in the application software.on the computer monitor.i.ihmt.fitJ• Images opened in [Paint] or [Imaging] may be displayed in full size andyou may not be able to reduce its display size. Open the image in anapplication software supplied with the scanner instead. Refer to the on-screen manual for each application software for the detailedprocedures.• Change the resolution setting in the scanner driver and rescan. Thehigher the resolution, the larger the resulting image will be.• Some application software do not display clear images at small imagedisplay settings. Set the scale to 100%.Scanned image won't open. The file name extension is not supported by the application software.Rescan the image using an application software, and change the file nameextension when saving the image. Refer to the on-screen manual for eachapplication software for the detailed procedures.• Trouble scanning with MP NavigatorCause ActionThe original may not be scannedcorrectly when [Document Size] isset to [Auto Detect].Set the [Document Size] to the actual size of the original, and scan itagain. If the size you need cannot be set, scan to a larger size and trim it.For more information, refer to the Scan Guide.• Image position and size incorrect when scanning from the machine"soperation panelCause ActionMP Navigator settings do not matchthe originalsSet the MP Navigator [Document Type] and [Document Size] to matchthose of the originals being scanned. For more information, refer to theScan Guide.• Scanned image is slanted although document is set properlyCause ActionWhen the [Correct the inclination oftext documents] check box isselected, scanning may not beperformed properly depending onthe document.Clear the [Correct the inclination of text documents] check box in MPNavigator, then rescan the document. For more information, refer to"[Scan Settings] Dialog Box" under "Using MP Navigator" in the ScanGuide.• Scanned image is rotated although document is set properlyCause Action191When the [Detect the orientation oftext documents and rotate images]check box is selected, scanning maynot be performed properlydepending on the document.Chapter 11Clear the [Detect the orientation of text documents and rotate images]check box in MP Navigator, then rescan the document. For moreinformation, refer to "[Scan Settings] Dialog Box" under "Using MPNavigator" in the Scan Guide.Troubleshooting