Back of Paper is Smudged/Paper Does Not FeedProperly/Printed Surface is ScratchedCause ActionInside of the machine is dirty. If the inside of the machine is dirty, printed paper may be smudged.Follow the steps described below to clean the inside of the machine.1. Press [ON/OFF] to turn on the machine, then remove any paper from theAuto Sheet Feeder and Cassette. See "Turning on the Machine" onpage 18.2. Place the only one sheet of A4/Letter-size plain paper in landscape,horizontally fold it in half.3. Unfold the paper, and load the paper in the Auto Sheet Feeder with theinverted-V edge down.4. Use [ .. ] or ['Y] to select plate cleaning> from the and press [OK].5. Use [ .. ] or ['Y] to select on the Bottom plate cleaningconfirmation screen and then press [OK].The paper that is loaded in the machine will feed through the machineand be ejected.If protrusions inside the machine are stained, wipe ink off theprotrusions using a swab or the like.~ ImportantBefore cleaning, be sure to turn off the machine.170 Troubleshooting Chapter 11Back of Paper is Smudged/Paper Does Not FeedProperly/Printed Surface is ScratchedCause ActionInside of the machine is dirty. If the inside of the machine is dirty, printed paper may be smudged.Follow the steps described below to clean the inside of the machine.1. Press [ON/OFF] to turn on the machine, then remove any paper from theAuto Sheet Feeder and Cassette. See "Turning on the Machine" onpage 18.2. Place the only one sheet of A4/Letter-size plain paper in landscape,horizontally fold it in half.3. Unfold the paper, and load the paper in the Auto Sheet Feeder with theinverted-V edge down.4. Use [ .. ] or ['Y] to select plate cleaning> from the and press [OK].5. Use [ .. ] or ['Y] to select on the Bottom plate cleaningconfirmation screen and then press [OK].The paper that is loaded in the machine will feed through the machineand be ejected.If protrusions inside the machine are stained, wipe ink off theprotrusions using a swab or the like.~ ImportantBefore cleaning, be sure to turn off the machine.170 Troubleshooting Chapter 11