Printing Problems and Remedies8-48 TroubleshootingPrinting Problems and RemediesThis section describes how to resolve basic printing problems.Unable to Install a Driver (TCP/IP Network)Cause The IP address of the computer in which a driver is to be installed is notpermitted by the settings for in [IP Address Range Settings].Remedy If you want to use IPP for printing and the IP address of the computer in which adriver is to be installed is not permitted by the settings for in[IP Address Range Settings], the driver cannot be installed successfully. Checkthe settings for in [IP Address Range Settings]. (See step 22in "TCP/IP Settings," on p. 3-4.)Unable to Install a Driver (NetBIOS Network)Cause The IP address of the computer in which a driver is to be installed is notpermitted by the settings for both and Range> in [IP Address Range Settings].Remedy If you are using a NetBIOS network and the IP address of the computer in whicha driver is to be installed is not permitted by the settings for both Range> and in [IP Address Range Settings], thedriver cannot be installed successfully. Check the settings for both Range> and in [IP Address Range Settings]. (Seestep 22 in "TCP/IP Settings," on p. 3-4.)Unable to Print from a TCP/IP NetworkCause 1 The machine and cable are not properly connected.Remedy Turn OFF the machine's power switches, check that the machine is connectedto the network using the proper cable, and then turn them ON. (See"Connecting the Machine to a Computer or Network," on p. 2-3.)Cause 2 TCP/IP network is not properly set up.Remedy Confirm that the IP addresses are properly set up. If the IP addresses were setusing DHCP, BOOTP, or RARP, confirm that they are operating.
