Data Sending/File Sharing Problems and Remedies8-108 TroubleshootingCause 3 The machine was turned OFF while sending data to the FTP server, and whenthe machine was turned back ON, it attempted to resend the data. (If aWindows NT/2000/XP/Server 2003 FTP server is being used.)Remedy If power to the machine is turned OFF while data is being sent to the FTPserver, the FTP server may hold the data in a writing-in-progress state.Therefore, this data cannot be overwritten even when the machine reconnectsand sends the same data again. Stop the FTP server temporarily and delete theheld data, so it can be sent again.Cause 4 An error message is displayed on the touch panel display of the machine.Remedy After confirming the error message, see Chapter 9, "Troubleshooting," in theReference Guide and perform the necessary operations according to the errormessage displayed.Unable to Send Data/Share Files (NetWare)Cause 1 File sharing settings for the NetWare file server are incorrect. (In BinderyMode.)Remedy Check the following settings:• Use your computer to log in to NetWare file server.From Windows Explorer, double-click [Entire Network] ➞ check that theNetWare server you want to share is listed there.You can also check for the NetWare server as follows: On the [Start] menu,point to [Find] ➞ click [Computer] ➞ enter the name of the server you want toshare ➞ check that the server is on the network. (This server name will be the[Host Name] you entered when you set up the recipient settings.)• Open the server ➞ open the folder for file sharing. (The path to this folder willbe the [File Path] you entered when you set up the recipient settings.)• Check that files can be written to this folder.NOTEIf data cannot be sent or file sharing does not work after you do the above, consult yournetwork manager.Cause 2 File sharing settings for the NetWare file server are incorrect. (In NDS Mode.)Remedy Check the following settings:• Log in as a user with Admin or equivalent authority.From Windows Explorer, double-click [Entire Network] ➞ check that theNetWare server you want to share is listed there.You can also check for the NetWare server as follows: On the [Start] menu,point to [Find] ➞ click [Computer] ➞ enter the name of the server you want toshare ➞ check that the server is on the network.
