Printing Problems and Remedies8-88 Troubleshooting• Confirm that the correct printer is set as the output destination for thecomputer that is printing. In Windows 98/Me, confirm the output destination in[Printer] in [Control Panel].Cause 6 An error message is displayed on the touch panel display of the machine.Remedy After confirming the error message, see Chapter 9, "Troubleshooting," in theReference Guide and perform the necessary operations according to the errormessage displayed.Unable to Print from an AppleTalk NetworkCause 1 The machine and cable are not properly connected.Remedy Turn OFF the machine's power switches, check that the machine is connectedto the network using the proper cable, and then turn them ON. (See"Connecting the Machine to a Computer or Network," on p. 2-3.)Cause 2 The AppleTalk network is not properly set up.Remedy Confirm the AppleTalk settings. (See "Settings from the Control Panel," onp. 6-5.)In particular, check the following:Set the [Phase] to a valid phase type.Set the [Zone] to the zone to which the printer belongs.NOTEYour computer may not be able to recognize the machine even though the IP addresssettings are appropriate. This problem may be resolved by delaying the startup ofnetwork communications for the machine. (See "Startup Time Settings," on p. 3-50.)Cause 3 The computer that is printing is not properly set up.Remedy Check the following:• In the Chooser, confirm that the proper printer driver is installed.• In the Chooser, confirm that the proper printer has been selected as thedestination.• In the Chooser, confirm that [AppleTalk] is active.• In [Network Control Panel] or [AppleTalk Control Panel], confirm that theAppleTalk connection method is EtherTalk or Ethernet.Cause 4 An error message is displayed on the touch panel display of the machine.Remedy After confirming the error message, see Chapter 9, "Troubleshooting," in theReference Guide and perform the necessary operations according to the errormessage displayed.
