Printing Problems and Remedies8-68 TroubleshootingUnable to Print from a NetWare NetworkCause 1 The machine and cable are not properly connected.Remedy Turn OFF the machine's power switches, check that the machine is connectedto the network using the proper cable, and then turn them ON. (See"Connecting the Machine to a Computer or Network," on p. 2-3.)Cause 2 The NetWare network is not properly set up.Remedy Check the following:• Confirm that the NetWare file server is running.• Confirm that there is sufficient disk space on the NetWare file server. Largefiles cannot be printed if there is insufficient disk space.• Start NWADMIN or PCONSOLE, and then confirm that the print queue is setup properly and is active.• Confirm that the network settings of the machine are correctly set. (See"Protocol Settings," on p. 3-3.) Check the following in particular:- A valid frame type is selected from [Frame Type].- [Print Server] and [Printer Number] are correctly specified.NOTEYour computer may not be able to recognize the machine, even though the IP addresssettings are appropriate. This problem may be resolved by delaying the startup ofnetwork communications for the machine. (See "Startup Time Settings," on p. 3-50.)Cause 3 The computer that is printing is not properly set up.Remedy Check the following:• Confirm that the proper printer driver is installed. If you are printing fromWindows, each computer must have a printer driver installed.• For instructions on how to install printer drivers, see the Driver Guide.• Confirm that the correct printer is set as the output destination for thecomputer that is printing. In Windows 98/Me, confirm the output destination in[Printer] in [Control Panel].Cause 4 If you are using an NDS PServer or Bindery PServer and the print server has apassword setting, the machine's password setting is incorrect.Remedy Perform the following steps to correct the machine's password setting:• Confirm the password in the NetWare print server for printing on the machine.• Press (Additional Functions) ➞ [System Settings] ➞ [Network Settings] ➞[NetWare Settings] to open the NetWare Settings screen.• Press [Settings] ➞ enter a valid password in [Print Server Password]. (Thesetting becomes effective when the machine is restarted.)
