78 Managing and Recovering a Remote Systemw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Troubleshooting Network ProblemsThe internal DRAC 4 Trace Log can be used by administrators to debug alerting or networkingfrom the DRAC 4. The Trace Log can be accessed from the DRAC 4 Web-based interface byclicking the Diagnostics tab, and typing the gettracelog command. The Trace Log will appearand tracks the following information:• DHCP — Traces packets sent to and received from a DHCP server.• IP — Traces IP packets sent and received.NOTE: In the DRAC 4 Trace Log, nonprintable ASCII characters are translated to printable ASCIIcharacters. If the character code is less than 0x20, or between 0x7f and 0xa0 (inclusive), the value 0x40 isexclusive and the character before printing, after a "^" is added to the beginning. As a result, the ASCIIcarriage return character, 0xd, is printed as "^M" in the Trace Log.NOTE: The DRAC 4 will not echo an ICMP (ping) with a packet size larger than 1500 bytes.The Trace Log may also contain DRAC 4 firmware-specific error codes (relating to the internalDRAC 4 firmware, not the managed system’s operating system). Use Table 4-30 to helpdiagnose network problems reported by the internal DRAC 4 operating system.Table 4-30. DRAC 4 Network Error CodesError Code Description0x5006 ENXIO: No such address.0x5009 EBADS: The socket descriptor is invalid.0x500D EACCESS: Permission denied.0x5011 EEXIST: Duplicate entry exists.0x5016 EINVALID: An argument is invalid.0x5017 ENFILE: An internal table has run out of space.0x5020 EPIPE: The connection is broken.0x5023 EWOULDBLOCK: The operation would block; socket is nonblocking.0x5024 EINPROGRESS: Socket is nonblocking; connection not completed immediately.0x5025 EALREADY: Socket is nonblocking; previous connection attempt not complete.0x5027 EDESTADDRREQ: The destination address is invalid.0x5028 EMSGSIZE: Message too long.0x5029 EPROTOTYPE: Wrong protocol type for socket.0x502A ENOPROTOOPT: Protocol not available.0x502B EPROTONO SUPPORT: Protocol not supported.0x502D EOPNOTSUPP: Requested operation not valid for this type of socket.0x502F EAFNOSUPPORT: Address family not supported.
