RESTRICTED USE ONLY Fargo Electronics, Inc.HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 5-30Communications ErrorsResolving the Communication ErrorsSymptom(s): Incorrect output, communications error on PC or Printer, stalling, no responsefrom Printer, no job printed, “paper out” error.Step Procedure1 Confirm that the system meets the minimum requirements, as shown here:• IBM-PC or compatible.• Windows 32 bit 2000/XP, Pentium™ class 500 MHz computer with 256MB of RAM or higher• 500 MB free hard disk space or higher• USB Port (Optional Ethernet connection)2 Confirm the correct installation of the Printer Driver.a. Close the software program and check the Printer Driver.b. Reboot the computer.c. Ensure the Printer Driver is installed correctly. (Note: This pertainsespecially if an obsolete Driver was recently removed.)d. Ensure the correct setup options within the Printer Driver are selected.e. Confirm that the Driver is current by checking at: www.fargo.com3 Confirm the correct installation of the Flipper Table Module Assembly.a. Reboot the computer.b. Ensure that the Print Both Sides option in the Printer Driver is setcorrectly.c. Verify the Flipper Table Module Assembly is functioning properly byprinting out cards in a test run.
