RESTRICTED USE ONLY Fargo Electronics, Inc.HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 5-1Section 5: General TroubleshootingThe purpose of this section is to provide the User with specific procedures relating to theLCD Messages, Communication Errors, Card Feeding Errors, Encoding Errors, PrintingProcess Errors, Transfer Process Errors and Diagnosing the Image Problems for the Printer.Important! Card Printers require highly specialized print Ribbons to function properly. Tomaximize Printer life, reliability, printed card quality and durability, you must use onlyCertified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law,if you use non-Certified Supplies. To order additional materials, please contact yourauthorized reseller.LCD MessagesThe LCD display shows the current status of the Printer. Refer to the cause and solutiontables in this section for all possible LCD messages. (Note: These tables display the LCDmessages in alphabetical order. If the LCD message is communicating an error or requiresan action, these tables will also offer a solution to what should be done.)