RESTRICTED USE ONLY Fargo Electronics, Inc.HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) ivSection 5: General Troubleshooting __________________________________________ 5-1LCD Messages _____________________________________________________________________ 5-1Safety Messages (review carefully)______________________________________________________ 5-2Troubleshooting - LCD and Printer Error Message Tables____________________________________ 5-3How to use the LCD Error Message Table (example provided)______________________________ 5-4Troubleshooting with the LCD Error Message Table______________________________________ 5-5Troubleshooting with the Printer Error Message Table ___________________________________ 5-19Communications Errors______________________________________________________________ 5-30Resolving the Communication Errors_________________________________________________ 5-30Printing a Test Image _______________________________________________________________ 5-32Reviewing the Alignment Self Test Card ______________________________________________ 5-34Reviewing the Color Bars Self Test __________________________________________________ 5-35Reviewing the Device Settings Self Test ______________________________________________ 5-36Reviewing the Magnetic Self Test ___________________________________________________ 5-38Reviewing the Resin Self Test ______________________________________________________ 5-39Section 6: Ethernet Option Section ___________________________________________ 6-1Introduction ________________________________________________________________________ 6-1Technical Specification - Ethernet Option ________________________________________________ 6-2Functional Specification - Ethernet Option ________________________________________________ 6-3Network Services - Overview ____________________________________________________6-4Reviewing the Print Server__________________________________________________________ 6-4Reviewing the Web Page Server _____________________________________________________ 6-4Reviewing the Network Management Interface __________________________________________ 6-4Reviewing the Telnet Server ________________________________________________________ 6-4Network Management Interface _________________________________________________6-5Telnet Command Line Interface _________________________________________________6-5Initiating a Telnet Session __________________________________________________________ 6-5Reviewing the Telnet Command Table ________________________________________________ 6-6Ethernet Web Pages – Standard Procedures ______________________________________6-12Reviewing Web page security _________________________________________________________ 6-12Logging In ________________________________________________________________________ 6-13Accessing the Home page ____________________________________________________________ 6-14Reviewing the Home Page ___________________________________________________________ 6-15Reviewing the Home Page Categories and Fields (table)__________________________________ 6-16Configuring the Network Settings______________________________________________________ 6-16Accessing the Network Settings page_________________________________________________ 6-17Reviewing the Interface ___________________________________________________________ 6-18Reviewing the Current Settings _____________________________________________________ 6-19Switching to the Automatic IP Address Mode __________________________________________ 6-20Changing to the Static IP Address Mode ______________________________________________ 6-21Using the Clear Changes button _____________________________________________________ 6-23Using the Media Information page _____________________________________________________ 6-24Using the TCP/IP page ______________________________________________________________ 6-25Using the TCP/IP page ____________________________________________________________ 6-26Using the Printer page _______________________________________________________________ 6-27Using the System Log page___________________________________________________________ 6-29Changing the Log Name___________________________________________________________ 6-30Selecting the Log Type____________________________________________________________ 6-32Selecting the Log Destination_______________________________________________________ 6-34Setting up Email Event logging _____________________________________________________ 6-36Specifying UDP Event logging _____________________________________________________ 6-38Specifying TCP Event logging ______________________________________________________ 6-40