IBM eServer 240 xSeries User Reference Manual

Also see for eServer 240 xSeries: Configuration and options guide

Contents

POST message Description5962 An IDE CD-ROM configuration error occurred.Action: Check the signal and power cable connections to the CD-ROM drive. See“System-board component locations” on page 99 for the locations of the cableconnectors on the system board.If the problem persists, have the system serviced.8603 An error occurred during the mouse (pointing device) and mouse (pointing device)controller test. This error can be caused by the addition or removal of a mouse, orby a failing system board.Note: This error also can occur if electrical power was lost for a very brief periodand then restored. In this case, turn off the server for at least five seconds,and then, turn it back on.Action: Ensure that the keyboard and mouse (pointing device) are attached to thecorrect connectors. If they are connected correctly, use the following procedure:1. Turn off the server.2. Disconnect the mouse from the server.3. Turn on the server.If the POST error message does not reappear, the mouse is probably failing. Seethe documentation that comes with the mouse for additional testing information. Ifthe problem remains, have the mouse (pointing device) serviced.If the POST error message reappears, run the diagnostic tests to isolate theproblem. If the diagnostic tests do not find a problem and the POST error messageremains, have the system serviced.00012000 Processor machine check.Action:1. Update the system BIOS. Refer to Chapter 7, “Getting help, service, andinformation” on page 161 for information about obtaining updates.2. If the problem persists, replace the microprocessor.00019501 Processor 1 is not functioning.Action: Replace microprocessor 1. (The Microprocessor 1 Error LED on theprocessor board will be on. See “Processor-board component locations” onpage 101 for the location of the LED.)If the problem persists, have the system serviced.00019502 Processor 2 is not functioning.Action: Replace microprocessor 2. (The Microprocessor 2 Error LED on theprocessor board will be on. See “Processor-board component locations” onpage 101 for the location of the LED.)If the problem persists, have the system serviced.00019701 Processor 1 failed the built-in self test.Action: Replace microprocessor 1. (The Microprocessor 1 Error LED on theprocessor board will be on. See “Processor-board component locations” onpage 101 for the location of the LED.)If the problem persists, have the system serviced.00019702 Processor 2 failed the built-in self-test.Action: Replace microprocessor 2. (The Microprocessor 2 Error LED on theprocessor board will be on. See “Processor-board component locations” onpage 101 for the location of the LED.)If the problem persists, have the system serviced.Chapter 6. Solving problems 119