Mailbox Name180 ◆ Chapter 2: Features UX Mail ManualMailbox NameDescriptionWhen a Greeting is not recorded, a caller leaving a message in a Subscriber, Guest, Message Center, or Net-work Alias Mailbox can hear the mailbox’s prerecorded name instead of the mailbox number. The prere-corded Mailbox Name gives the mailbox that personal touch. Prior to leaving a message, caller’s will hearthe name instead of the default “extension xxx” prompt. Mailbox names can be up to 10 seconds long.Related FeaturesDirectory Dialing (page 120)Recording mailbox names helps Directory Dialing resolve routing conflicts. For example, if using aDIRF action and several co-workers have the same first name, voice mail will play the names of the co-workers and allow the caller to choose between them.Greeting (page 153)If a mailbox has both a Mailbox Name and Greeting recorded, a caller leaving a message will hear theGreeting instead of the name.Guest Mailbox (page 157)A guest can record a name for their mailbox, or have the System Administrator record one for them.Message Center Mailbox (page 190)A user logging onto the Message Center Mailbox can record a name, or have the System Administratorrecord one for them.Networking (AMIS) (page 236)If the Network Alias Mailbox Greeting has not been recorded, a caller leaving a Quick Message in theNetwork Alias Mailbox hears the recorded Mailbox Name.Subscriber Mailbox (page 279)A guest can record a name for their mailbox, or have the System Administrator record one for them.System Administrator (page 283)The System Administrator can record names for Subscriber, Guest, and Message Center Mailboxes.ProgrammingNo additional programming required.
