ReportsMailbox Access Count ReportUX Mail Manual Chapter 3: Programming ◆ 5013Mailbox Access Count ReportDescriptionUse this report option to show how many times each mailbox has been accessed. For each mailbox listed,this report option shows the mailbox number, extension number, the mailbox type, the mailbox name, andaccess count. The table below shows what action increments each mailbox type.To run the report:1. From the Main Menu, click on Mailbox Access Count Report.2. Enter the starting (Minimum) and ending (Maximum) mailbox to include in the report.3. Enter the report file name (e.g., mailbox-access-count-4_5_05).● Do not enter a file extension (such as .txt).4. Under Option, select Generate.● Update Status + Mailbox Access Count Report button updates the report status (e.g., Busy, Done,Idle).● Cancel + Mailbox Access Count Report button deletes the report.● Append + Mailbox Access Count Report button adds new report data to the bottom of the reportspecified in step 3.5. Click the Mailbox Access Count Report button. The report will run (see a sample report below).● To view the report, click Report Results or go to All Reports.Mailbox Type: When Access Count Increments:Announcement (page 353) Each time a caller accesses the Announcement Mailbox andhears the Announcement Message. (If the message is set torepeat, the count increments only once for each call.)Guest (page 369)Message Center (page 389)Subscriber (page 418)Each time an outside caller accesses the mailbox throughthe Automated Attendant.Call Routing (page 356)Directory Dialing (page 361)Trunk (page 451)Each time the mailbox answers an outside call.Distribution (page 365) Each time a user calls the Distribution Mailbox to leave amessage.Future Delivery (page 367) Each time the mailbox handles a Future Delivery message.Interactive (page 383) Each time the mailbox is accessed.
